Infrastructure Engineer I

Wheeler Machinery Co•Salt Lake City, UT

About The Position

The Infrastructure Engineer I is an entry-level role in the Infrastructure Engineer career path. The position administers, maintains, and supports Campbell Companies’ on-premises and hybrid cloud infrastructure, including servers, Active Directory, virtualization, backup systems, and patch management. It also involves hands-on installation and replacement of network equipment at company sites as equipment ages out. Working under the guidance of senior infrastructure and cloud staff and the Manager, Infrastructure & Cloud Ops, the engineer follows established standards and runbooks to keep platforms stable, secure, and operationally ready. The role supports all Campbell Companies. The position includes routine systems administration, scheduled network refresh work and site visits, backup and recovery tasks, infrastructure monitoring and incident response, security compliance, and maintaining technical documentation. The role provides on-site infrastructure support as needed and builds skills in PowerShell, Azure administration, and networking in preparation for advancement to Infrastructure Engineer II. Work is primarily in an office, with local and regional field visits that may involve shop, yard, and job site conditions, noise, dust, and site-specific PPE. Occasional overnight travel is required.

Requirements

Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience is considered.
Minimum of 1–3 years of experience in systems administration, infrastructure support, or advanced Tier 2/3 IT support.
Hands-on exposure to Windows Server, Active Directory, and virtualization platforms.
Hands-on experience installing, cabling, or replacing network switches, routers, or wireless access points.
Knowledge of Windows Server administration (2016/2019/2022), Active Directory, DNS, and DHCP.
Experience with Hyper-V or VMware vSphere virtualization.
Experience with backup tooling such as Veeam, Azure Backup, or similar.
Basic PowerShell scripting for automation and reporting.
Networking fundamentals, including TCP/IP, VLANs, trunking, PoE, DHCP, DNS, and basic routing.
Knowledge of network cabling and closet standards, including patching, labeling, structured cabling, and rack and power basics.
Strong troubleshooting and documentation habits.
Willingness to learn, follow change management procedures, and accept coaching.
Clear communication with technical and non-technical colleagues.
Ability to sit or stand for extended periods while working at a computer.
Ability to frequently lift, carry, and move computer equipment, monitors, printers, and AV hardware up to 50 lbs.
Ability to regularly bend, kneel, crouch, and reach to access equipment under desks, behind workstations, in network closets, and in conference room ceilings or walls.
Frequent keyboard, mouse, and telephone use.
Visual acuity sufficient to read computer screens, small device labels, and serial numbers, and distinguish color-coded cables and status indicators.
Ability to work from ladders and lifts to mount and replace wireless access points and other ceiling- or wall-mounted network equipment while following site safety requirements.
Ability to travel occasionally to local and regional company field locations, including occasional overnight travel.

Nice To Haves

Familiarity with Azure IaaS and Microsoft Intune.
Exposure to Aruba switching and wireless, including Aruba Central, Instant On, or CX.
Microsoft Certified: Azure Fundamentals (AZ-900).
CompTIA Network+ or Server+.
Aruba Certified Switching Associate (ACSA) or Aruba Certified Mobility Associate (ACMA).

Responsibilities

Administer and maintain Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and file services, following established standards.
Provision and maintain virtual machines on Hyper-V or VMware, including snapshots and basic resource monitoring.
Perform scheduled patch management for servers and infrastructure components using WSUS or Intune-based tooling.
Travel to company sites to install, rack, cable, and replace network switches, routers, firewalls, and wireless access points according to the network refresh schedule.
Stage and pre-configure new network equipment using standard configurations and templates.
Perform network cutovers during scheduled maintenance windows and validate device health, uplinks, VLANs, PoE, wireless coverage, and end-user connectivity afterward.
Decommission, wipe, and dispose of retired equipment; update asset and network inventories with serial numbers, locations, and end-of-support dates.
Document sites, including network closet photos, rack elevations, port maps, and cable labeling, and keep network diagrams current.
Apply firmware updates to switches, access points, and other network devices under the direction of Infrastructure Engineer II or III.
Execute and monitor daily backup jobs, validate backup integrity, and perform test restores on a regular schedule.
Participate in disaster recovery test exercises under senior engineers’ direction.
Monitor infrastructure health using Azure Monitor, SCOM, or equivalent tools; respond to alerts and resolve routine incidents within SLA targets.
Escalate complex issues to Infrastructure Engineer II or III with thorough documentation.
Support Digital Support technicians on escalated server, file share, and access issues.
Apply security patches and configuration changes according to directives from the Manager, Cybersecurity & Risk.
Assist in hardening server and infrastructure configurations against CIS benchmark standards.
Create and maintain infrastructure runbooks, network diagrams, and configuration documentation.
Build skills in PowerShell, Azure administration, and networking through training and certification.
Provide on-site infrastructure support at company locations as needed.
Work safely in all aspects of the role and perform other duties as assigned.