Information Technology Specialist (INET)

Federal Emergency Management Agency•Emmitsburg, MD

10d

About The Position

The Information Technology Specialist serves in the Resilience, National Preparedness Directorate, National Disaster & Emergency Management University at FEMA. The role performs Web Manager duties, including technical consultation; implementation and quality, content, and style management; compliance with industry and agency standards; development of new functionality; database management and communications technologies; security maintenance; and user instruction, education, and support. The specialist consults with programmers and analysts on developing, testing, and implementing new or modified web technology programs, and reviews and recommends web-related IT infrastructure upgrades. The position supports FEMA’s emergency management mission. Employees have regular and recurring emergency management responsibilities and may be recalled at any time for emergency operations. Deployments may involve irregular work hours, assignments outside the official duty station, extensive travel with little advance notice, extended relocation to emergency sites, and physically austere or operationally challenging conditions. The role also requires the ability to deploy with little or no advance notice to locations anywhere in the United States and its territories for extended periods. Selected applicants must pass and maintain a Public Trust/High background investigation. A three-week in-person training course in Emmitsburg, Maryland, must be completed within six months of onboarding; FEMA covers travel expenses.

Requirements

U.S. citizenship.
Successfully pass and maintain a Public Trust/High background investigation.
Register for Selective Service, if applicable.
Current federal employees must meet time-in-grade requirements, including 52 weeks at the next lower grade or equivalent grade band.
Ability to obtain and maintain a Government credit card.
Ability to deploy with little or no advance notice anywhere in the United States and its territories for an extended period.
Demonstrated IT-related experience in attention to detail, customer service, decision making, information management, interpersonal skills, oral communication, problem solving, teamwork, and technical competence.
For GS-11: one year of specialized experience equivalent to at least GS-09 demonstrating experience ensuring reliability of web-based and SharePoint applications; coordinating with stakeholders to exchange information and resolve issues; installing and configuring system software; and monitoring system performance and maintaining system documentation. Alternatively, qualifying education may include a related Ph.D. or equivalent doctoral degree, three years of progressively higher-level graduate education leading to such a degree, or a related LL.M.; a combination of education and experience may also qualify.
For GS-12: one year of specialized experience equivalent to at least GS-11 demonstrating experience managing and enhancing web-based and SharePoint applications; coordinating with stakeholders to resolve technical issues; installing and configuring software to ensure system reliability and security compliance; and monitoring system performance and providing feedback on system documentation.
Selected applicants must complete a three-week in-person training course in Emmitsburg, Maryland, within six months of onboarding.
Political appointees currently serving or who served within the last five years in specified Executive Branch appointments must disclose that information to Human Resources.

Responsibilities

Perform Web Manager duties, including technical consultation and management of web content, quality, and style.
Ensure adherence to industry and agency standards for web technologies.
Develop new web functionality, including database management systems and communications technologies.
Maintain web security and assist with user instruction, education, and support.
Consult with programmers and analysts on program development, testing, and implementation for new or modified web technology programs.
Review web-related information technology infrastructure and make upgrade recommendations.
Carry out regular and recurring emergency management responsibilities and deploy when required.