Information Technology Specialist

U.S. Coast Guard•Juneau, AK

13d•Onsite

About The Position

This GS-2210-12 position is with the Department of Homeland Security, U.S. Coast Guard, D17 C5I and Security Division-DT, in Juneau, Alaska. The specialist manages and implements IT equipment resource allocations throughout the Coast Guard Arctic District Area of Responsibility. The incumbent serves as a communications systems subject matter expert, performs Information Systems Security Officer (ISSO) duties, and provides budget management. Work covers analysis, design, fielding, and support of Coast Guard and District-managed information, telecommunications, and phone systems, with emphasis on systems that support and improve Coast Guard operations. The incumbent must maintain professional certifications consistent with current DOD, DHS, and Coast Guard IT/IA policies. Within six months of designation as an ISSO, the incumbent must obtain and maintain a Certified Information Systems Security Professional (CISSP) certification or an equivalent certification defined by the Coast Guard Security and Information Assurance Manual. Mandatory training must be successfully completed, and additional training may be required. The position requires a Top Secret clearance, a valid state driver's license, and successful completion of a pre-employment drug test and background investigation. A one-year probationary period may be required. Moving expenses may be paid in accordance with applicable regulations. The position is not in a bargaining unit.

Requirements

At least one year of specialized experience equivalent to the GS-11 grade level in the federal sector.
Specialized experience leading and contributing to teams and projects based on guidance, direction, and prioritization.
Experience providing IT subject matter expertise or assistance to customers and working with stakeholders to harmonize processes and develop collaborative approaches.
Experience using a financial system of record and Microsoft Teams/Office Suite applications to support IT services.
Experience communicating with senior-level management and other stakeholders about program activities and facilitating responses.
IT-related experience demonstrating all nine competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.
Maintain professional certifications consistent with current DOD, DHS, and Coast Guard IT/IA policies.
Within six months of designation as an ISSO, obtain and maintain a CISSP certification or equivalent as defined by the Coast Guard Security and Information Assurance Manual.
Successfully complete mandatory training and any other training required for success in the position.
Be a U.S. citizen and registered with or exempt from Selective Service, as applicable.
Obtain and maintain a valid state driver's license.
Hold a Top Secret clearance and successfully pass a background investigation and pre-employment drug test.
Meet the time-in-grade requirement by the vacancy closing date.
Federal salary payments must be received by direct deposit.

Responsibilities

Direct or conduct special studies analyzing communication processes, project workflows, resource requirements, and Base C4IT Division methodologies.
Manage development and upkeep of the C4IT SharePoint site.
Design and develop CGD-A business processes that use technology systems and applications to improve workflow and productivity.
Advise project managers and supervisors about current hardware, software, and communications developments and their potential operational impact within the District.
Manage subscriber information and certificate registration instructions; assist users with downloading certificates; report suspected compromises; and follow PKI Registration Practice Statements and Certification Practice Statements.
Coordinate and monitor projects, incidents, and routine work in the DT functional area; set priorities and provide status reports.
Track account balances, commitments, obligations, and expenditures using the current Financial Management system and tools, and ensure compliance with regulations governing appropriate funds.
Manage and implement IT equipment resource allocations throughout the Coast Guard Arctic District Area of Responsibility.
Serve as a communications systems subject matter expert and perform ISSO duties.
Analyze, design, field, and support Coast Guard and District-managed information, telecommunications, and phone systems.