Information Technology Specialist
About The Position
This position is assigned to the Information and Communication Management Section of the U.S. Mission to the United Nations (USUN/ICM) in New York City. The Information Technology Specialist serves as a technical expert, maintaining awareness of emerging technologies and providing up-to-date technical assistance to USUN staff. The role plans, develops, and implements automated functions such as operating systems, communications, database management, and systems administration. It identifies customer requirements, develops technical approaches, and coordinates project resources, costs, and schedules. The position also develops strategies for populating, testing, and maintaining databases; oversees technology implementations to support information-system reliability and accessibility; and provides advanced troubleshooting to identify deficiencies and root causes and recommend corrective strategies. The specialist provides presentation support by delivering, setting up, adjusting, and operating audiovisual equipment.
Requirements
- U.S. citizenship is required.
- Must be able to obtain and maintain a Top Secret security clearance.
- Subject to random drug testing.
- Applicants must demonstrate the competencies of Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
- At least one full year of specialized experience equivalent to the GG-12 level in the Federal service.
- Specialized experience coordinating with IT personnel, vendors, and organizational stakeholders to implement enterprise technology solutions.
- Specialized experience providing technical advice and recommendations to management and organizational stakeholders regarding IT infrastructure, emerging technologies, and cybersecurity.
- Specialized experience administering databases and enterprise applications, including configuration, access management, performance monitoring, troubleshooting, maintenance, backup, and recovery.
- Experience must be IT-related; it may be demonstrated through paid or unpaid experience and/or specific intensive training, such as IT certification.
- There is no substitution of education for specialized experience at the GG-13 level.
- Applicants qualifying based on education, or where education is mandatory, must submit a college transcript; the announcement states education requirements do not apply to this vacancy.
Responsibilities
- Plan, develop, and implement automated functions, including operating systems, communications, database management, and systems administration.
- Identify customer requirements, develop technical approaches, and coordinate project resources, costs, and schedules.
- Create, develop, and implement strategies for populating, testing, and maintaining databases.
- Oversee technology implementation to ensure information systems are reliable and accessible.
- Provide advanced troubleshooting to identify deficiencies and root causes and recommend corrective strategies.
- Provide presentation support, including delivery, setup, adjustment, and operation of audiovisual equipment.
- Coordinate with IT personnel, vendors, and organizational stakeholders to implement enterprise technology solutions.
- Provide technical advice and recommendations to management and organizational stakeholders regarding IT infrastructure, emerging technologies, and cybersecurity.
- Administer databases and enterprise applications, including configuration, access management, performance monitoring, troubleshooting, maintenance, backup, and recovery.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
