Information Technology Specialist

Equus•Houston, TX

10d

About The Position

The Information Technology Specialist monitors and maintains network infrastructure, including local and wide area network equipment, network circuitry and connections, enterprise wiring, and virtual private network infrastructure. The role uses network management tools to monitor network health and performance, resolves network-related service calls and problems, and maintains Networking Services documentation. The specialist serves as the primary liaison between information technology service providers for interface and customization needs, researches products and potential solutions, and manages internal Network Services projects. The role also provides technical assistance throughout projects by troubleshooting, configuring, installing, documenting, and sustaining network infrastructure, and proactively identifies and resolves problems. Appropriate risk analysis is required before making technology and infrastructure decisions.

Requirements

Bachelor's degree in Information Technology or a related field.
A minimum of three years of experience in Information Technology pertaining to networking technologies.
Excellent communication and interpersonal skills.
Strong management and organizational skills.
Ability to work across all levels of management and staff.
Ability to work under minimum supervision.

Responsibilities

Monitor and maintain local and wide area network infrastructure equipment, including hubs, modems, switches, network appliances, and routers.
Use network management tools to monitor and maintain network health and performance.
Monitor and maintain network circuitry technologies and connections, including frame relay, broadband, and satellite.
Monitor and maintain enterprise wiring infrastructure, including fiber, UTP, wireless, and network racks.
Monitor and maintain virtual private network infrastructure.
Isolate and resolve network-related service calls and problems.
Maintain Networking Services documentation.
Serve as the primary liaison between information technology service providers for interface and customization needs.
Research new products and potential solutions.
Manage internal Network Services projects.
Proactively identify problems and take necessary steps or implement procedures to resolve them before they become larger and more critical.
Provide technical assistance regarding network devices, circuitry, and core infrastructure throughout projects, including troubleshooting, configuring, installing, documenting, and sustaining project network infrastructure.
Conduct appropriate risk analysis before making decisions related to technology and infrastructure.