Information Technology Specialist

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys•Albuquerque, NM

19d

About The Position

The Information Technology Specialist joins a Department of Justice team providing technical and analytical assistance for information technology. The role supports customers and applications, administers databases, configures and maintains networked systems, manages user accounts and access, monitors network performance, provides training, and helps protect the reliability, accessibility, and security of information systems. Responsibilities and assignment complexity increase as training and experience progress. The position is at the GS-12 level. Applicants must meet the required competencies and have at least one year of specialized experience equivalent to the GS-11 level in Federal service. Education is not qualifying for this series. Relocation expenses will not be authorized.

Requirements

Be a U.S. Citizen or National.
Meet all required competencies at the minimum proficiency level: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.
Have at least one full year of specialized experience equivalent to the GS-11 level in Federal service, involving one or more IT specialty areas such as IT systems/network administration, systems security, intranet-internet, customer support, or policy and planning.
Meet applicable time-in-grade requirements; merit promotion applicants for GS-12 must have one year at the GS-11 level.
Meet all qualification and eligibility requirements within 30 days after the announcement closing date and before placement.
Undergo satisfactory pre-employment adjudication, including fingerprint, credit and tax checks, and drug testing; continued employment is subject to favorable adjudication of a background investigation.
Be registered for Selective Service, if applicable.
Complete a one-year probationary period if required.
For male applicants born after December 31, 1959, certify Selective Service registration or exemption, as applicable.

Responsibilities

Provide customer support services and technical advice.
Provide database administration support for various applications.
Configure, install, and maintain networked systems using network standards, protocols, and network equipment capabilities.
Manage accounts, network rights, and access to systems and equipment.
Monitor and manage networks, including diagnosing recurring network problems and service interruptions.
Develop and provide training to meet the District’s needs.
Implement policies and procedures to ensure information systems reliability and accessibility and prevent and defend against unauthorized access to systems, networks, and data.