Information Technology Specialist I (New Orleans Aviation Board) (Class Code 0165)

City of New Orleans • New Orleans, LA

11h

About The Position

Responsible technical and administrative work performing fundamental support and administrative functions for Information Technology in areas such as computer operations, data center production, telecommunications, wireless equipment and computer customer assistance. Work includes having contact with systems users and departmental staff to provide and exchange technical information to resolve problems and to coordinate work activities and related work as required. The position with the New Orleans Aviation Board involves technical work or a specialized nature in desktop and mobile device support.

Requirements

• A Bachelor's Degree in computer science, Computer Information Systems (CIS), or a closely related field from an accredited college or university.
• An Associates Degree in computer science, Computer Information Systems (CIS), or a closely related field from an accredited college or university AND two (2) years of progressively responsible experience at a medium to large scale computer or client/server system involving responsibility for customer communications, problem analysis on computer equipment and peripherals, system performance monitoring, and performing network functions.
• A High School diploma or GED AND four (4) years of progressively responsible experience at a medium to large scale computer or client/server system involving responsibility for customer communications, problem analysis on computer equipment and peripherals, system performance monitoring, and performing network functions.
• Applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date.
• Must be 18 years of age for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law.
• Must possess a current driver's license or other form of picture identification.
• Must have good moral character.

Responsibilities

• Performing fundamental support and administrative functions for Information Technology in areas such as computer operations, data center production, telecommunications, wireless equipment and computer customer assistance.
• Having contact with systems users and departmental staff to provide and exchange technical information to resolve problems and to coordinate work activities.
• Providing technical work or a specialized nature in desktop and mobile device support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level