Information Technology Analyst

Kimley-Horn • Lakeland, FL

1d • Onsite

About The Position

Kimley-Horn is seeking an experienced Information Technology Analyst to join its Lakeland, Florida office. This is not a remote position. The role collaborates with local and region-wide IT teams to support several offices, providing daily IT support to the local office and helpdesk support to end users across the region and firm.

Requirements

• Bachelor's or associate degree in Information Technology/Systems, Computer Science, or a related field.
• At least 2 years of experience.
• Knowledge of Windows 10, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2016, Active Directory, and basic networking fundamentals.
• Knowledge of Windows Server 2012/2016 printing and file-level NTFS permissions.
• Ability to understand Windows 10 and configure and troubleshoot PC-level problems.
• Ability to understand basic Windows Active Directory, including user accounts and security groups.
• Strong communication, written, and customer service skills.
• Strong troubleshooting, prioritization, and follow-through skills.
• High aptitude and willingness to learn new technologies.
• Ability to work with others and with minimal supervision; highly organized.
• Ability and willingness to travel by driving to other offices within the region as needed.

Responsibilities

• Provide daily IT support to the local office.
• Provide IT helpdesk support to end users across the region and firm.
• Support the corporate IT Helpdesk.
• Install new printers, copiers, plotters, and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves and expansions.

Benefits

• Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation, plus an additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in the 401(k).
• Performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family-building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree