Information Technology Analyst

Kimley-Horn • Saint Paul, MN

2d • $65,000 - $75,000 • Onsite

About The Position

Kimley-Horn is hiring an Information Technology (IT) Analyst for its Twin Cities office. This office-based role is located at 767 Eustis Street, Suite 100, Saint Paul, Minnesota. The analyst will work with local and region-wide IT teams to support the local office and provide helpdesk support to end users across the region and firm. Travel by car to other regional offices may be required as needed.

The role involves corporate helpdesk support, installing and supporting office equipment and enterprise applications, data maintenance and archiving, and assisting with office moves and expansions. The position requires strong troubleshooting, prioritization, communication, and customer-service skills, along with the ability to work with others and learn new technologies.

The salary range is $65,000–$75,000, depending on applicable experience. Kimley-Horn describes its culture as focused on people, clients, employee development, and quality, and notes its employee retention and placement on the Fortune “100 Best Companies to Work” list for 19 years.

Requirements

• Bachelor’s degree in Information Technology/Systems, Computer Science, or a related field and 0–2 years of experience, or an associate degree in those fields and 3 or more years of experience.
• Knowledge of Windows 11, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2019/2025, Active Directory, and basic networking fundamentals.
• Knowledge of Windows Server 2019/2025 printing and file-level NTFS permissions.
• Ability to understand Windows 11 and configure and troubleshoot PC-level problems.
• Ability to understand basic Windows Active Directory, including user accounts and security groups.
• Strong communication, written communication, and customer service skills.
• Passion for technology and a business mindset.
• Willingness to work with others and ability to travel.
• Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
• High aptitude and willingness to learn new technologies.
• Self-starter able to work with minimal supervision and remain highly organized.

Responsibilities

• Collaborate with local and region-wide IT teams to support several offices.
• Provide daily IT support to the local office.
• Provide IT helpdesk support to end users across the region and firm.
• Provide support on the corporate IT Helpdesk.
• Install new printers, copiers, plotters, and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves and expansions.
• Travel by car to other offices within the region as needed.
• Prioritize, troubleshoot, and resolve problems, and follow through with internal clients.

Benefits

• Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation (salary plus bonus), and an additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in the 401(k).
• Performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family-building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree