Information Technology Analyst

Kimley-Horn•Saint Paul, MN
•Onsite

About The Position

Kimley-Horn is seeking an Information Technology Analyst to support its Twin Cities office, located at 767 Eustis Street, Suite 100, Saint Paul, Minnesota. This office-based role collaborates with local and regional IT teams to support several offices and provide IT assistance to employees across the region and firm.

Requirements

  • Bachelor's degree in Information Technology/Systems, Computer Science, or a related field with 0–2 years of experience, or an associate degree in one of these fields with 3 or more years of experience.
  • Knowledge of Windows 11, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2019/2025, Active Directory, and basic networking fundamentals.
  • Knowledge of Windows Server 2019/2025 printing and file-level NTFS permissions.
  • Ability to understand Windows 11 and configure and troubleshoot PC-level problems.
  • Ability to understand basic Windows Active Directory, including user accounts and security groups.
  • Strong written and verbal communication and customer service skills.
  • Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
  • High aptitude and willingness to learn new technologies.
  • Ability to work with others and with minimal supervision; highly organized and self-starting.
  • Ability to travel by car to other offices within the region as needed.

Responsibilities

  • Provide daily IT support to the local office.
  • Provide helpdesk support to end users across the region and firm.
  • Support the corporate IT Helpdesk.
  • Install printers, copiers, plotters, and other office equipment.
  • Install and support enterprise applications.
  • Perform data maintenance and data archiving.
  • Assist with office moves and expansions.

Benefits

  • Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation and an additional profit-sharing contribution.
  • Low-cost medical, dental, and vision insurance options.
  • Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
  • Student loan matching in the 401(k).
  • Performance-based bonuses.
  • Tuition reimbursement and internal training programs.
  • New Parent Leave, family-building benefits, and childcare resources.
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