Information Technology Analyst

Kimley-Horn • Indianapolis, IN

1d • Onsite

About The Position

Kimley-Horn is hiring an Information Technology (IT) Analyst for its Indianapolis, Indiana office. This is a fully in-office opportunity. The analyst collaborates with local and region-wide IT teams to support several offices, providing day-to-day IT support for the local office as well as helpdesk support to end users across the region and firm. The role includes supporting corporate IT services, installing and supporting office equipment and enterprise applications, maintaining and archiving data, and assisting with office moves and expansions. Travel by car to other regional offices may be needed.

Requirements

• Bachelor's degree in Information Technology/Systems, Computer Science, or a related field and 1–2 years of experience; or an associate degree in one of these fields and 2 or more years of experience.
• Knowledge of Windows 11, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2019, Active Directory, and basic networking fundamentals.
• Knowledge of Windows Server 2019/2025 printing and file-level NTFS permissions.
• Ability to understand Windows 11 and configure and troubleshoot PC-level problems.
• Ability to understand basic Windows Active Directory, including user accounts and security groups.
• Strong communication, written communication, and customer service skills.
• Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
• Passion for technology, a business mindset, and a customer service-oriented attitude.
• Willingness to work with others and travel to regional offices as needed.
• High aptitude and willingness to learn new technologies.
• Ability to work with minimal supervision and strong organizational skills.

Responsibilities

• Provide daily IT support to the local office.
• Provide IT helpdesk support to end users across the region and firm.
• Support the corporate IT Helpdesk.
• Install new printers, copiers, plotters, and other office equipment.
• Install and support enterprise applications.
• Perform data maintenance and data archiving.
• Assist with office moves and expansions.
• Travel by car to other offices within the region as needed.

Benefits

• Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation (salary plus bonus) and an additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in the 401(k).
• Performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family-building benefits, and childcare resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree