Information Technology Analyst 1 (40 Hour)
About The Position
The Connecticut Department of Administrative Services, Bureau of Information Technology Solutions Agency Success team, is hiring an Information Technology Analyst 1 to support the Connecticut Department of Veterans Affairs. The role supports the day-to-day operation of business and clinical applications through planning, monitoring, administration, maintenance, and application development in a state agency IT environment. The position supports enterprise healthcare and clinical applications, including EHR, pharmacy, medication management, medication dispensing, and related systems. It also supports application security and configuration, clinical workflows and documentation, healthcare integrations and interoperability, data archival and retention, disaster recovery, and SharePoint and Power Automate solutions. The analyst coordinates application-related projects and works with users, vendors, stakeholders, and technical teams to resolve issues and improve system performance. The position is full-time, 40 hours per week, Monday through Friday, on the first shift, though hours may vary. It is based in Rocky Hill, Connecticut, and is eligible to apply for telework under the state's Telework Policy.
Requirements
- Five years of experience in information technology operations support, programming, or another IT-related support area.
- Two years of the general experience must involve basic technical support, such as help desk functions; installing and maintaining basic computer hardware and software; data communications; microcomputer support; production control; programming; or a closely related basic technical support function.
- Considerable knowledge of data control functions, IT equipment and diagnostic tools, computer programming principles and techniques, programming languages, information systems, network environments, computer operating systems, business and planning functions, systems analysis, design and development, and computer equipment and technology.
- Considerable technical problem-solving, logic, and analytical skills, as well as interpersonal, oral communication, and written communication skills.
- Ability to install and maintain microcomputer hardware, software, and network components; prepare and maintain records, logs, reports, documentation, and manuals; write, test, and debug computer programs; use programming development tools; and identify, analyze, and resolve simple business and technical problems.
- College training in management information systems, computer science, or an IT-related area may substitute for general experience at 15 semester hours per half year, up to four years for a bachelor's degree.
- A master's degree in management information systems, computer science, or electrical engineering may substitute for the general and special experience.
- For state employees, two years as an Information Technology Technician may substitute for the general and special experience.
- Successful completion of a Department of Administrative Services-approved Information Technology Analyst Trainee program may substitute for the general and special experience.
Nice To Haves
- Experience administering Electronic Health Record (EHR), pharmacy, and medication management applications.
- Experience managing application security, user provisioning, role-based access controls, and business application system configuration.
- Experience developing templates, assessment forms, order sets, and clinical documentation.
- Experience with Healthcare Information Exchanges (HIE), HL7 integrations, and data archival processes.
- Experience with SharePoint and Power Automate solutions.
Responsibilities
- Support and maintain enterprise healthcare and clinical applications.
- Plan, test, and deploy application upgrades, patches, enhancements, and releases.
- Partner with users, vendors, and technical teams to resolve application issues and improve system performance.
- Administer and support EHR, pharmacy, medication dispensing, and other clinical applications.
- Manage application security, user access, roles, permissions, and system configurations.
- Develop and maintain clinical forms, workflows, order sets, and documentation templates.
- Coordinate application recovery, failover, and disaster recovery testing.
- Support medication barcode scanning and automated dispensing systems.
- Monitor and maintain HL7 interfaces and healthcare system integrations.
- Serve as Health Information Exchange (HIE) Administrator and support interoperability initiatives.
- Support clinical data, archival, and retention activities.
- Develop and support SharePoint and Power Automate solutions, workflow automation, and document management processes.
- Coordinate application-related projects and collaborate with vendors, stakeholders, and technical teams.
- Perform related duties as required.
Benefits
- Professional growth and development opportunities.
- A healthy work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
