Business Analyst (Information Technology Analyst 1)

New Jersey Courts • Trenton, NJ

5d • Hybrid

About The Position

The New Jersey Judiciary is seeking a professional Business Analyst for the Automated Trial Courts Services Unit (ATCSU). Under the direction of the chief or other supervisory personnel, the successful candidate will join a project team supporting system users and work closely with programmers and developers in the Information Technology Office to test applications and troubleshoot issues.

The Judiciary offers a hybrid work schedule, and this position may qualify for up to three days of remote work outside Judiciary buildings. Participation requires installing a multifactor authentication app on a phone or tablet and having high-speed home internet access. Regular and predictable physical presence at the worksite is an essential function. The position may require a non-traditional work week, including Saturdays, Sundays, and/or holidays.

The salary range is $63,040.84 to $103,812.28 for Schedule A, and $63,040.84 to $98,621.65 for Schedule B. Newly hired individuals normally start at the minimum of the applicable salary range. The position requires an associate degree in a relevant field or qualifying substitutions described in the qualifications. Applicants approaching graduation may apply but must complete their degree by their start date if selected.

Requirements

• Associate degree from an accredited college or university in a field related to computer science, information technology, or the area to which the applicant is applying, including fields such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics, or cybersecurity; qualifying substitutions are permitted.
• Applicants who lack the required education may substitute additional paraprofessional or professional IT technical experience, or experience related to the area of application, on a year-for-year basis; one year of such experience equals 30 semester-hour credits.
• A bachelor’s or associate degree in any field from an accredited college or university plus one year of additional paraprofessional or professional IT technical experience, or experience related to the area of application, may substitute for the required education.
• A bachelor’s or master’s degree from an accredited college or university in a related field may substitute for the required education.
• Applicants nearing their anticipated graduation date may apply, but if selected must complete the degree no later than their start date.
• Degrees conferred outside the United States must be evaluated by a recognized evaluation service.
• Selected candidates must be authorized to work in the United States under applicable Department of Homeland Security and U.S. Citizenship and Immigration Services regulations.
• Newly hired employees must agree to a background check that includes fingerprinting.
• New Judiciary hires must establish and maintain principal residence in New Jersey within one year, subject to possible exemptions.
• A valid New Jersey driver’s license is required only if operating a vehicle, rather than employee mobility, is necessary to perform essential duties.
• For some positions, applicants must be able to climb and perform prolonged standing, stretching, bending, and reaching; frequently lift and carry supplies weighing 30 to 50 pounds; and occasionally lift materials weighing up to 75 pounds.

Responsibilities

• Answer and resolve customer inquiries through a customer service help desk.
• Meet with customers and conduct workflow analysis.
• Document stakeholder needs.
• Produce flow charts or workflow diagrams.
• Conduct presentations or training sessions.
• Draft and assemble meeting agendas and minutes, training materials, or manuals.
• Assist with producing training videos or online tutorials.
• Create and analyze reports or other materials.
• Create software test scripts and test new software.
• Troubleshoot application issues in collaboration with programmers and developers in the Information Technology Office.
• Support system users as part of a project team.

Benefits

• The Judiciary offers a strong opportunity for growth.
• Hybrid work schedule with the possibility of up to three remote-work days per week, subject to program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree