Business Analyst (Information Technology Analyst 2)

New Jersey Courts•Trenton, NJ

4d•Hybrid

About The Position

The New Jersey Judiciary is seeking an experienced business analyst to work under the general direction of the chief or other supervisory personnel in the Automated Trial Court Services Unit (ATCSU). The unit conducts business analysis and user requirements gathering, workflow analysis, project planning, user-interface work, system testing, and user training and support. It collaborates with court case-processing managers and staff, IT managers and staff, and others to plan and implement large-scale Judiciary IT projects. It also provides ongoing customer support and presentations to customers throughout New Jersey. The position involves translating business needs into clear, testable specifications, user stories, and process flows, including work on AI-enabled solutions. The role uses approved AI and AI-assisted tools with human review and validation, and checks outputs for accuracy, completeness, privacy, security, and compliance with Judiciary policies and standards. Experience with the full software development lifecycle, PEGA, and Agile is preferred; experience or exposure to Spec-Driven Development and AI-assisted business analysis is strongly preferred. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to three days of remote work outside Judiciary buildings. Participation requires a multifactor authentication app on a phone or tablet and high-speed home internet. Regular and predictable physical presence at the worksite is an essential function. The salary range is $72,027.61–$122,100.38 for Schedule A and $72,027.61–$115,995.38 for Schedule B. Newly hired individuals normally start at the minimum of the applicable salary range.

Requirements

Bachelor’s degree from an accredited college or university in a field related to computer science, information technology, or the area of application, and one year of professional experience in a qualifying IT, business analysis, business analytics, or data analytics area.
Qualifying experience may include analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training, or installing computer systems applications; planning, acquiring, installing, or implementing telecommunications facilities or networks; generating and maintaining system software; business analysis, including defining and gathering business and functional requirements, analyzing and validating data, or documenting test plans; business analytics; or data analytics.
Applicants lacking the required education may substitute additional paraprofessional or professional IT technical experience, or experience related to the area of application, year for year, with one year of experience equal to 30 semester-hour credits.
A bachelor’s degree in any field plus one year of additional qualifying IT technical or related experience may substitute for the required education.
A related associate degree plus two years of additional qualifying IT technical or related experience may substitute for the required education; an associate degree in any field plus three years of such additional experience may also substitute.
A related master’s degree may substitute for the required education.
Internship experience in the Central Office Information Technology Office, ATCSU, Data Analytics, Research and Statistics Office, or Information Security Unit may substitute for required professional experience; one year of such internship experience is equivalent to six months of professional experience.
Degrees conferred outside the United States must be evaluated by a recognized evaluation service.
The selected candidate must be authorized to work in the United States under applicable Department of Homeland Security and USCIS regulations.
Newly hired employees must agree to a background check that includes fingerprinting.
Newly hired Judiciary employees must establish and maintain principal residence in New Jersey within one year, subject to the stated exemption process.
Regular and predictable physical presence at the worksite is an essential function.
For positions requiring the described physical ability, applicants must be able to climb and stand for prolonged periods, stretch, bend, and reach; frequently lift and carry 30–50 pounds and occasionally lift and carry up to 75 pounds.
A New Jersey-valid driver’s license is required only if operating a vehicle, rather than employee mobility, is necessary to perform essential duties.

Nice To Haves

Experience with all stages of the Software Development Lifecycle (SDLC).
Experience with PEGA.
Experience with Agile methodology.
Experience or demonstrated exposure to Spec-Driven Development (SDD).
Experience or demonstrated exposure to AI and AI-assisted tools, including using them for business analysis, requirements development, workflow analysis, documentation, prototyping, and testing.
Comfort working with emerging technologies and translating business needs into clear, testable specifications, user stories, and process flows.

Responsibilities

Plan, organize, and facilitate requirements-gathering sessions and interviews with end users and stakeholders.
Define and document business functions, processes, information needs, use cases, decision logic, guardrails, and acceptance criteria for applications, enhancements, and AI-enabled solutions.
Write clear, complete, testable business and functional specifications using Spec-Driven Development practices, including requirements documents, user stories, process flows, UI designs, screen-flow diagrams, wireframes, and related documentation.
Analyze business procedures, workflows, policies, and standards; recommend process and design changes for existing applications; and identify suitable technology solutions.
Create and manage project requirements, milestones, schedules, and reports to track project progress.
Act as a liaison between stakeholders and software development teams, collaborating with customers to analyze functional requirements and ensure business needs are translated into technical solutions.
Use approved AI and AI-assisted tools, with human review and validation, to support requirements drafting, process modeling, workflow analysis, documentation, prototyping, and test-artifact creation; review outputs for accuracy, completeness, privacy, security, and policy compliance.
Develop and execute automated and manual test scripts across a variety of systems.
Design and conduct presentations and training sessions for internal and external customers, including judges, court staff, attorneys, and other governmental entities.
Provide end-user support.
Perform other work as required.