Information Services Manager - Full Time

UHS•Fremont, CA

11d

About The Position

Fremont Hospital is seeking an IT Manager to oversee and manage technical support and service operations, including Information Systems, the Local Area Network (LAN), network and AS400/HMS servers, telephone systems, and hospital workstations. The position collaborates with department managers to develop systems and applications that improve operational efficiency and business processes. The manager develops, implements, and maintains policies and procedures that meet regulatory and compliance requirements, protect confidentiality, and support a safe and secure environment. The role also organizes and maintains the IT department and related assets, serves on the hospital leadership team, builds working relationships with other departments, monitors departmental performance improvement plans, and performs other assigned duties.

Requirements

Bachelor’s degree in computer science or an equivalent related field.
At least five years of related experience.
Become familiar with hospital operations within two weeks of hire.
Ability to speak fluently in front of audiences.
Ability to understand and maintain policies, procedures, and documentation.
Ability to communicate clearly and concisely.
Successfully complete Fremont Hospital’s non-violent Crisis Prevention Intervention (CPI) training within 90 days of employment and before assisting with preventative intervention measures.
Type at least 35 words per minute.
Computer proficiency, including Microsoft Office Suite (Word, Excel, and Outlook).
Ability to learn specialized hospital systems and perform data entry.

Nice To Haves

At least one year in a supervisory role.
Certification in IT.

Responsibilities

Oversee and manage technical support and service operations and functions, including Information Systems, LAN, network server, AS400/HMS server, telephone systems, and hospital workstations.
Collaborate with department managers to develop systems and applications that improve operational efficiency and business processes.
Develop, implement, and maintain policies and procedures addressing regulatory and compliance needs, confidentiality, and safety and security.
Manage, organize, and maintain the IT department and related assets.
Participate as a member of the hospital leadership team and maintain good working relationships with other departments.
Monitor performance improvement plans for the department.
Perform other duties as assigned.