Information Governance Coordinator

Clifford Chance • Houston, TX

17h • Hybrid

About The Position

Clifford Chance is seeking a full-time Information Governance Coordinator based in either its Washington, D.C. or Houston office. The role supports the firm’s information governance and records management functions, working with the Records Department, legal teams, and the wider Information Governance team to ensure physical and electronic records are handled, organized, and accessible in compliance with firm policies and legal obligations. The position reports to the Head of Information Governance.

The coordinator supports document management and storage practices, coordinates file retrieval and disposition with attorneys, staff, vendors, and internal departments, and provides administrative and operational support for records management. The role also tracks file activity, assists with file archiving and compliance reviews, and supports training on information governance procedures and systems. Employees must follow the Firm’s Agile Working Policy, which requires working from the office at least three days each calendar week.

Requirements

• Minimum of 2 years of relevant experience.
• Ability to work independently in a fast-paced environment.
• Excellent time-management, organizational, interpersonal, and communication skills.
• Detail-oriented approach and strong commitment to client service.
• Flexibility and ability to work both independently and as part of a team.
• Ability to prioritize tasks in a fast-paced environment.
• Experience with legal technology tools such as FileTrail.
• Ability to maintain the utmost confidentiality.
• Strong technical proficiency with a range of software, including Microsoft Office.
• Ability to work outside core business hours, including overtime and weekends, as needed.
• Ability to lift and transport file boxes estimated at 25 pounds.
• Ability to comply with the Firm’s Agile Working Policy, requiring office work at least three days each calendar week.
• Must be independently legally authorized to work in the United States.

Nice To Haves

• Law firm experience is preferred.
• Knowledge of FileTrail is preferred.

Responsibilities

• Coordinate and support the implementation and improvement of the firm’s document management and storage practices.
• Liaise with attorneys, staff, offsite storage vendors, and internal departments regarding file retrieval, storage, and disposition.
• Provide administrative and operational support, including filing, scanning, printing, and handling records-management email correspondence.
• Prepare, edit, and proofread records-related documentation accurately.
• Use firm databases and systems to track, locate, and manage document sources and file statuses.
• Assist with the return, transfer, or archiving of electronic and physical client files according to retention and destruction policies.
• Maintain accurate records of physical and electronic file activities and assist with audits or compliance reviews.
• Support onboarding and training related to information governance procedures and systems.
• Perform other duties and projects assigned by the Head of Information Governance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed