Information Governance Coordinator

Clifford Chance•Washington, DC

2d•$85,000 - $95,000•Hybrid

About The Position

Clifford Chance is hiring a full-time Information Governance Coordinator based in either its Washington, D.C. or Houston office. The position supports the firm’s information governance and records management functions, working with the Records Department, legal teams, and the wider Information Governance team to ensure physical and electronic records are handled, organized, and accessible in compliance with firm policies and legal obligations. The role reports to the Head of Information Governance. The coordinator supports document management and storage practices, serves as a liaison on file retrieval, storage, and disposition, and provides administrative and operational records support. Responsibilities also include maintaining file activity records, assisting with audits and compliance reviews, supporting information governance onboarding and training, and helping return, transfer, or archive client files according to retention and destruction policies. The position requires at least two years of relevant experience, strong organizational and communication skills, attention to detail, confidentiality, and technical proficiency. Employees must work from the office at least three days each calendar week under the firm’s Agile Working Policy and be prepared to work outside core business hours, including overtime and weekends, as needed. The role requires lifting and transporting file boxes weighing approximately 25 pounds and independent legal authorization to work in the United States. The stated salary range is $85,000–$95,000, commensurate with qualifications and relevant experience.

Requirements

Minimum of 2 years of relevant experience; law firm experience is preferred.
Ability to work independently in a fast-paced environment and prioritize tasks.
Excellent time management, organizational, interpersonal, and communication skills.
Detail-oriented approach and strong commitment to client service.
Flexibility to work both independently and as part of a team.
Ability to exercise the utmost confidentiality.
Strong technical proficiency with software including Microsoft Office.
Experience with legal technology tools such as FileTrail.
Ability to work outside core business hours, including overtime and weekends, as needed.
Ability to lift and transport file boxes weighing approximately 25 pounds.
Ability to comply with the Firm’s Agile Working Policy, including working from the office at least three days each calendar week.
Must be independently legally authorized to work in the United States.

Nice To Haves

Law firm environment experience.
Knowledge of FileTrail.

Responsibilities

Coordinate and support implementation and improvement of the firm’s document management and storage practices.
Liaise with attorneys, staff, offsite storage vendors, and internal departments regarding file retrieval, storage, and disposition.
Provide administrative and operational support, including filing, scanning, printing, and handling records management email correspondence.
Prepare, edit, and proofread records-related documentation accurately.
Use firm databases and systems to track, locate, and manage document sources and file statuses.
Assist with the return, transfer, or archiving of electronic and physical client files in accordance with retention and destruction policies.
Maintain accurate records of physical and electronic file activities and assist with audits or compliance reviews as needed.
Support onboarding and training related to information governance procedures and systems.
Perform other duties and projects as assigned by the Head of Information Governance.