Information Governance Analyst
About The Position
The Information Governance Analyst supports the Enterprise Content Management (ECM) Information Governance Lead in managing the ECM system and ensuring regulatory compliance and proper records governance. The role assists with content stewardship, maintaining high-quality metadata, and aligning the ECM platform with business processes. It provides exposure to information governance frameworks, records management policies, and business process enablement while developing foundational skills in ECM operations and compliance. The position supports governance documentation and policies, metadata quality and classification, regulatory alignment, onboarding business processes and workflows, audit and risk activities, training and adoption, and collection of ECM governance metrics. Employees work in a hybrid arrangement, combining remote and onsite work. They must live within reasonable commuting distance and work onsite at least two days per week, specifically Tuesdays and Wednesdays; business needs may require additional onsite days.
Requirements
- At least 2 years of experience in information governance, records management, data stewardship, or business analysis.
- Experience using or managing ECM platforms, such as Laserfiche, and experience with Microsoft Office applications.
- Understanding of information lifecycle, metadata, and records management concepts.
- Strong attention to detail, willingness to learn, and ability to follow established procedures.
- Good communication and documentation skills.
- Ability to work collaboratively and take direction from senior team members.
- Bachelor’s degree in business, information sciences, information systems, or a comparable field of study, and/or related experience is required.
- Must live within reasonable commuting distance of the office and work onsite at least two days per week, Tuesdays and Wednesdays.
Responsibilities
- Assist in maintaining ECM governance documentation, policies, and procedures.
- Help monitor metadata quality and document classification, escalating issues to the Information Governance Lead.
- Support alignment with FFIEC requirements, state and federal laws, privacy requirements, and legal holds under the Lead’s guidance.
- Collaborate with business units to validate metadata and template usage.
- Support onboarding new business processes, repositories, and workflows into the ECM platform.
- Help ensure standardized use of templates, metadata, and naming conventions.
- Assist in translating business requirements into ECM documentation and specifications.
- Assist with audit, examination, and risk assessment activities related to ECM usage.
- Help track and document governance findings, issues, and remediation actions.
- Support validation of retention schedules, privacy requirements, and access models.
- Assist in delivering training sessions on ECM use and governance expectations.
- Guide users to documentation and training to promote self-service capabilities.
- Help collect data for ECM governance KPIs, including metadata compliance and adoption rates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
