Information Governance Manager

GreatAmerica Financial Services•Cedar Rapids, IA

4d•Hybrid

About The Position

GreatAmerica is an entrepreneurial equipment financing company serving businesses across the United States and has recently become a bank. The Information Governance Manager joins the Legal team and is responsible for establishing, maturing, and operationalizing the organization’s information governance program, including records retention and disposition, privacy alignment, and information lifecycle management. The role reports to Legal and partners closely with Data Governance, Information Security, Technology, and business stakeholders to define program requirements, monitor adherence, and support regulatory and governance compliance. It operates with a high degree of independence, translating policy and regulatory requirements into practical, scalable enterprise processes. The role leads implementation and continued development of the Information Governance program in alignment with Board-approved policy. It develops governance structures, enterprise standards, classification frameworks, monitoring and reporting mechanisms, technology requirements, and accountability processes. The manager establishes standards for creating, classifying, storing, using, archiving, and disposing of information; supports enterprise classification and retention standards; and helps identify, classify, and inventory information assets. The manager supports information governance technologies, reporting tools, and workflows; monitors adherence; identifies and helps remediate gaps and risks; coordinates legal holds; and supports audits, regulatory inquiries, and Board-level reporting. The role also develops guidance, training, and communications; helps business leaders implement requirements, including third-party risk management; partners with Technology and Data Governance to embed lifecycle controls in applications and repositories; evaluates implications of AI and emerging technologies; and develops metrics and reporting for program effectiveness and compliance. The position requires presence during business hours with minimal absences under GreatAmerica’s attendance policy. The employee may perform other duties as requested, is expected to act consistently with GreatAmerica’s principles and demonstrate commitment to the company’s success, and may work on confidential corporate matters. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable.

Requirements

Bachelor’s degree required.
5–8+ years of experience in information governance, records management, privacy, data governance, legal operations, or a related field.
Experience working in regulated environments; financial services, banking, insurance, or similar experience is preferred.
Demonstrated ability to translate regulatory or policy requirements into operational processes.
Experience working cross-functionally.
Working knowledge of recordkeeping, privacy, e-discovery, legal hold, and information lifecycle requirements applicable to regulated industries.
Experience developing governance standards, monitoring programs, and enterprise-wide implementation strategies.
Experience with information governance technologies such as Microsoft Purview, SharePoint, M365 compliance tools, records management systems, or comparable platforms.
Ability to operate independently and influence without direct authority.
Strong analytical and problem-solving skills.
Clear, practical communication skills, including the ability to explain complex regulatory concepts to business audiences.
Experience with Microsoft 365 products.
Technology-savvy and curious, particularly regarding the use of AI.
Must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

Relevant certifications such as IGP, CIP, CRM, or CIPP; equivalent experience will also be considered.
Experience in financial services, banking, insurance, or a similar regulated environment.

Responsibilities

Lead implementation and ongoing maturation of the Information Governance program in alignment with Board-approved policy.
Establish and mature governance structures, enterprise standards, information classification frameworks, monitoring programs, reporting mechanisms, technology requirements, and accountability processes.
Translate legal, regulatory, and policy requirements into actionable standards and procedures.
Establish and maintain standards for the creation, classification, storage, use, archival, and disposal of information assets.
Support development and implementation of enterprise information classification standards and handling requirements; promote consistent classification and labeling based on sensitivity, regulatory requirements, and business value.
Support development and maintenance of the enterprise records retention schedule.
Identify, classify, and inventory information assets to support retention, privacy, legal, and business requirements.
Assist with implementation and administration of records and information governance technologies, reporting tools, and workflow solutions.
Monitor adherence to information governance requirements across functions; identify gaps, risks, and inconsistencies and drive remediation with business stakeholders.
Support audits, regulatory inquiries, and Board-level reporting related to information governance.
Administer and coordinate legal hold processes and ensure proper execution with stakeholders.
Develop guidance, training, and communications to promote awareness and adoption of governance standards.
Support business leaders in implementing information governance requirements within their functions, including third-party risk management.
Partner with Technology and Data Governance to embed information lifecycle controls in business applications and repositories and promote consistency across systems and processes.
Evaluate information governance implications associated with AI and emerging technologies.
Develop metrics and reporting to monitor program effectiveness and compliance.
Prepare materials and insights for senior management and Board-level reporting.
Be present during business hours with minimal absences under the company’s attendance policy; perform other duties as requested; conduct oneself consistently with company principles; demonstrate commitment to the company’s success; and handle confidential corporate matters.