Information Governance Manager

GreatAmerica•Cedar Rapids, IA

2d•Hybrid

About The Position

GreatAmerica is seeking an Information Governance Manager to establish, mature, and operationalize its information governance program. The program includes records retention and disposition, privacy alignment, and information lifecycle management. Reporting to Legal, the manager partners with Data Governance, Information Security, Technology, and business stakeholders to define requirements, monitor adherence, and support compliance with regulatory and governance expectations. The role operates independently, translating policy and regulatory requirements into practical, scalable enterprise processes. The manager leads implementation and ongoing development of the Information Governance program in alignment with Board-approved policy. This includes developing governance structures, enterprise standards, information classification frameworks, monitoring and reporting programs, technology requirements, and accountability processes. The role supports consistent management of information assets across systems and business processes, including assessing implications of AI and emerging technologies. The position also supports audits, regulatory inquiries, legal holds, and Board-level reporting. It develops guidance, training, and communications to promote adoption of governance standards and helps business leaders implement requirements, including in third-party risk management. The employee is expected to be present during business hours with minimal absences, perform other duties as requested, act consistently with GreatAmerica’s principles, demonstrate commitment to the company’s success, and handle confidential corporate matters appropriately.

Requirements

Bachelor’s degree required.
5–8+ years of experience in information governance, records management, privacy, data governance, legal operations, or a related field.
Experience working in a regulated environment; financial services, banking, insurance, or similar experience is preferred.
Demonstrated ability to translate regulatory or policy requirements into operational processes.
Experience working cross-functionally.
Working knowledge of recordkeeping, privacy, e-discovery, legal hold, and information lifecycle requirements applicable to regulated industries.
Experience developing governance standards, monitoring programs, and enterprise-wide implementation strategies.
Experience with information governance technologies such as Microsoft Purview, SharePoint, M365 compliance tools, records management systems, or comparable platforms.
Ability to operate independently and influence without direct authority.
Strong analytical and problem-solving skills.
Clear, practical communication skills, including the ability to simplify complex regulatory concepts for business audiences.
Experience with Microsoft 365 products.
Technology-savvy and curious, particularly regarding the use of AI.
Must be authorized to work for any employer in the United States; GreatAmerica cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

Relevant certifications such as IGP, CIP, CRM, or CIPP; equivalent experience will also be considered.
Experience in financial services, banking, insurance, or a similar regulated environment.

Responsibilities

Lead implementation and ongoing maturation of the Information Governance program in alignment with Board-approved policy.
Establish and mature governance structures, enterprise standards, information classification frameworks, monitoring programs, reporting mechanisms, technology requirements, and accountability processes.
Translate legal, regulatory, and policy requirements, including retention, legal hold, and information handling requirements, into actionable standards and procedures.
Establish and maintain standards for the creation, classification, storage, use, archival, and disposal of information assets.
Support development and implementation of enterprise information classification standards and handling requirements.
Promote consistent classification and labeling based on sensitivity, regulatory requirements, and business value.
Support development and maintenance of the enterprise records retention schedule.
Lead efforts to identify, classify, and inventory information assets to support retention, privacy, legal, and business requirements.
Assist with implementation and administration of records and information governance technologies, reporting tools, and workflow solutions.
Monitor adherence to information governance requirements across functions.
Identify gaps, risks, and inconsistencies, and drive remediation with business stakeholders.
Support audits, regulatory inquiries, and Board-level reporting related to information governance.
Administer and coordinate legal hold processes and ensure proper execution with stakeholders.
Develop guidance, training, and communication to promote awareness and adoption of governance standards.
Support business leaders in implementing information governance requirements within their functions, including third-party risk management.
Partner with Technology and Data Governance to embed information lifecycle controls in business applications and repositories and promote consistent information management across systems and processes.
Evaluate information governance implications associated with AI and emerging technologies.
Develop metrics and reporting to monitor program effectiveness and compliance.
Prepare materials and insights for senior management and Board-level reporting.
Be present during business hours with minimal absences, perform other duties as requested, conduct oneself consistently with GreatAmerica’s principles, demonstrate commitment to the company’s success, and appropriately handle confidential corporate matters.