Information Associate – St. Peter's Hospital 6 Pav - PT Days

Trinity Health•Albany, NY

13d•$16 - $21•Onsite

About The Position

The Information Associate is a member of the Patient Care Centered Team and provides clerical, communication, reception, supply-management, and other supportive services for the Patient Care Center. The role helps ensure high-quality services for patients, family members, and hospital staff, and may support any Patient Care Center as needed. The position is part-time on day shifts at St. Peter's Hospital, 6 Pavilion. Responsibilities include maintaining and preparing patient medical records, assisting with unit reception and communications, completing general secretarial and supply tasks, and supporting unit operations. The stated pay range is $16.20–$20.75 per hour, with pay based on experience, skills, and education. The employer describes itself as an Equal Opportunity Employer.

Requirements

High school diploma required; Associate of Applied Science degree preferred.
At least two years of work experience in a health-related area.
Exceptional interpersonal skills.
Good organizational and time-management skills.
Knowledge of medical terminology.
Knowledge of various health insurance plans.

Nice To Haves

Associate of Applied Science degree.

Responsibilities

Maintain patient medical records, including accurately identifying forms, organizing charts, updating forms daily, reviewing charts for consults each shift, copying records as needed, and scanning Patient Advance Directives to EPIC.
Organize charts when patients are transferred and prepare medical records at discharge.
Collate and assemble discharged patient records according to the standard format, and attach loose reports to the appropriate record.
Complete Patient Care Unit tasks assigned by the Nurse Manager, Supervisor, or Senior Information Associate.
Act as the unit receptionist; answer, screen, and route telephone calls; assist patients, families, and the public; and answer the nurse/patient intercom and relay information to the responsible person.
Contact a patient's family or doctor as directed, ascertain the identity of persons, and fax medical information to physicians and insurance carriers as requested.
Maintain adequate supply levels, obtain and return equipment to the proper department, and order unit supplies through PeopleSoft.
Maintain a neat and orderly unit environment, including current bulletin-board notices and nursing stations free of food and beverages; use hydration stations.
File the daily assignment sheet by shift and ensure patient names are written on daily assignment sheets.
Receive, open, and appropriately distribute unit mail and faxed materials.
Report maintenance issues through the Facilities Maintenance Work Order System and submit Clinical Engineering work orders.
Use TIS Service Now Self-Service and check computer equipment to ensure it is working properly.
Serve as a preceptor for new Information Associates when assigned by the Senior Information Associate or Operations Manager.
Perform unit-specific responsibilities assigned by the Senior Information Associate or Operations Manager.
Check unit Voalte phones daily.