Industrial Property Management Lead

JLL•Rutherford, CO
•$190,000 - $225,000•Onsite

About The Position

JLL is seeking an Industrial Property Management (IPM) Lead to oversee its industrial property management business in the New York/New Jersey region. The role is based on-site in East Rutherford, New Jersey, and manages teams across the region. It reports locally to the Regional Manager and has matrix reporting to the head of US industrial property management. The position also takes a national leadership role on the industrial property management team and represents JLL to national and local clients. The IPM Lead is responsible for leading the regional team, developing and implementing best-in-class industrial property management practices, and growing the business. The role combines delivery of property management services with business development and sales, includes national client relationship management, and involves significant client interaction. The lead oversees portfolio results, supports client and tenant experiences, approves key client and internal deliverables, and works with other business lines to identify opportunities. The role also develops team members, improves performance and processes, and promotes technology adoption. The position contributes to quality standards, cultural initiatives, and best practices; builds and develops diverse teams; strengthens client partnerships; pitches business proposals; and supports JLL’s profile through participation and leadership in industry and community organizations. It also manages client and vendor relationships, including conflict resolution and account maintenance. JLL describes its total rewards program as offering competitive benefits and pay, with support for career ambitions and well-being. Expected compensation is $190,000–$225,000 per year, with final compensation based on factors including qualifications, location, market conditions, and internal considerations. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

  • Bachelor’s degree in finance or a related field.
  • At least 10 years of commercial real estate experience, including demonstrated knowledge of industrial property management, building systems, lease negotiations, documentation, and administration.
  • Strong leadership skills.
  • Strong financial acumen and experience preparing budgets, CAM reconciliations, and related financial deliverables.
  • Excellent customer service skills.
  • Strong communication and presentation skills and a demonstrated track record in business development.
  • Proficiency in Microsoft Office products and property management software.
  • Ability to multitask and organize responsibilities effectively to achieve portfolio goals and objectives.
  • Strong relationship-building skills and verbal and written communication skills.
  • Proficiency in property management technology tools and the ability to drive technology exploration and adoption across teams.
  • Ability to act decisively, manage time and deadlines in a fast-paced, high-volume environment, and manage change effectively.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • MBA or other advanced degree.
  • Experience with Yardi property management software.

Responsibilities

  • Lead the industrial property management business and multiple teams across the New York/New Jersey region.
  • Develop and implement best-in-class industrial property management practices and grow the regional business.
  • Take a national leadership role on the industrial property management team and represent JLL to national and local clients.
  • Manage national client relationships and engage significantly with clients.
  • Provide innovative solutions to clients and tenants, with a focus on the client experience.
  • Model strong people management and accountability for portfolio results.
  • Approve key client and internal deliverables, including budgets and financial reports.
  • Work with leasing, investment sales, and other business-line partners to identify opportunities.
  • Initiate business development and client-retention initiatives, pitch proposals, and expand JLL’s market presence.
  • Develop team members through delegation and identify performance efficiencies.
  • Promote technology use to simplify business, improve relationships, and empower teams.
  • Contribute to work-quality standards, cultural initiatives, and best practices.
  • Support inclusive hiring, communication, and career-development practices to build successful, diverse teams.
  • Participate in and serve in leadership roles with industry and community organizations to raise JLL’s profile and build relationships.
  • Manage client and vendor relationships, resolve conflicts, maintain accounts, and develop client relationships.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and a comprehensive benefits package focused on mental, physical, and emotional health.
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