Experienced Industrial Hose & Rubber Outside Sales

Singer Industrial•Charlotte, NC

About The Position

Catawba Rubber, a Singer Industrial Company, is seeking an experienced Industrial Hose & Rubber Outside Sales / Account Manager for the Charlotte, North Carolina market. This is a specialized industrial sales position requiring relevant experience selling, specifying, fabricating, or supporting industrial hose, rubber products, fluid-conveyance components, power-transmission products, or closely related industrial equipment. General sales experience in unrelated industries is not sufficient. The role develops new business, grows existing accounts, and helps customers address industrial application, maintenance, production, and supply-chain challenges. The successful candidate understands how industrial hose and related products are selected and used, including evaluating conveyed materials, chemical compatibility, pressure, temperature, abrasion, movement, connection type, and operating environment. The position works closely with inside sales, operations, fabrication, and management to recommend solutions, prepare accurate quotes, and support successful order fulfillment. The Account Manager builds credibility with industrial customers and stakeholders, including maintenance personnel, plant managers, engineers, purchasing teams, contractors, and equipment operators. Singer Industrial is an industrial distributor with approximately 120 North American locations and more than 1,400 employees. Its markets include manufacturing, chemical processing, construction, aggregate, food and beverage, OEM equipment, MRO, power generation, rental supply, petrochemical, oil and gas, marine, and mining. Its products and services include industrial and hydraulic hose, fittings, rubber products, belting, gaskets, seals, fluid-power components, pneumatics, automation products, and related services.

Requirements

  • Professional experience in at least one relevant area: industrial or hydraulic hose, fittings, couplings or hose assemblies; industrial rubber products; fluid conveyance, fluid power, pneumatics or power transmission; closely related industrial distribution; customer-facing technical support in an industrial environment; or hands-on hose fabrication, industrial maintenance, field service or application support combined with a desire and ability to develop customer accounts.
  • Experience selling or supporting industrial hose, rubber, fluid-conveyance, fluid-power, power-transmission, or closely related industrial products.
  • Product or application knowledge sufficient to discuss customer requirements credibly and recognize when additional technical support is needed.
  • Strong mechanical aptitude and understanding of industrial equipment and operating environments.
  • Working knowledge of hose-selection factors, including chemical compatibility, pressure, temperature, abrasion, and connection requirements.
  • Ability to evaluate customer applications and translate operating requirements into appropriate product recommendations.
  • Experience working with industrial customers such as manufacturers, chemical processors, contractors, aggregate operations, OEMs, or maintenance departments.
  • Demonstrated ability to develop new accounts and expand existing customer relationships.
  • Strong prospecting, communication, negotiation, and relationship-management skills.
  • Ability to manage a sales territory independently and prioritize multiple opportunities and customer needs.
  • Willingness to travel throughout the assigned territory, including occasional overnight travel as required.
  • Commitment to safe, accurate, and ethical product recommendations.

Nice To Haves

  • Three or more years of relevant industrial sales, application, fabrication, maintenance, or distribution experience.
  • Existing relationships in the Charlotte-area industrial, manufacturing, construction, aggregate, or chemical-processing markets.
  • Experience reading product specifications, chemical-resistance information, pressure ratings, and application data.
  • Knowledge of industrial hose fabrication, coupling systems, conveyor belting, gaskets, seals, or related products.
  • Bachelor’s degree in business, marketing, engineering, industrial technology, or a related field; equivalent directly relevant industry experience will also be considered.

Responsibilities

  • Prospect for and qualify new customers in the assigned territory, focusing on industrial businesses that use hose, rubber, belting, fluid-conveyance, and related products.
  • Apply the company’s five-stage sales methodology to identify opportunities, develop solutions, present proposals, gain new accounts, and expand existing accounts.
  • Visit customer facilities and job sites to understand equipment, operating conditions, maintenance needs, and product applications.
  • Determine application requirements, including conveyed material, pressure, temperature, chemical compatibility, abrasion, movement, connections, and environmental conditions.
  • Recommend products and services that appropriately address customers’ application and operational needs.
  • Identify applications requiring additional technical review and coordinate with internal specialists, suppliers, or manufacturers.
  • Build productive relationships with maintenance teams, engineers, plant managers, purchasing personnel, contractors, and company leadership.
  • Achieve monthly, quarterly, and annual sales and profitability goals.
  • Maintain accurate opportunity pipelines, call reports, account information, open-order follow-up, and sales forecasts.
  • Coordinate with inside sales and operations to prepare quotes, confirm specifications, arrange fabrication, and communicate delivery expectations.
  • Identify inventory requirements arising from new or growing customer accounts and make stocking recommendations.
  • Conduct product demonstrations and coordinate customer training when needed.
  • Monitor competitor activity, market conditions, and industry developments within the territory.
  • Serve as a trusted resource for customers in industrial hose, fluid conveyance, industrial rubber, and power-transmission applications.
  • Submit required sales and activity reports accurately and on time.

Benefits

  • Medical and wellness benefits
  • Health Savings Account and Flexible Spending Account options
  • Dental and vision coverage
  • Life insurance
  • Short-term and long-term disability coverage
  • 401(k) matching
  • Paid time off
  • Employee growth and development opportunities
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