Industrial Field Service Technician - Punch Press Division

Amada•Hempstead, NY

About The Position

The Industrial Field Service Technician supports customers, including users of Amada punch presses, in the Long Island, New York territory. The role covers installation, servicing, operational and application training, networking, programming and software training, and laser automation training. Duties may also involve punch press and combination machines, including automated material loading and unloading equipment. The technician troubleshoots and repairs mechanical, hydraulic, pneumatic, optical, electrical, control-system, and network issues; performs installations and basic operation and maintenance of Amada press brakes and punch presses; and follows equipment layouts and blueprints. The position also involves managing equipment installations at customer sites, programming and operating equipment, using Amada applications software, and training customers. Service reports are completed daily and expense reports weekly. The role requires regular travel within assigned territories, with occasional overnight stays and significant overnight travel during the first few years. The technician must be open to travel throughout the United States early in their Amada career, as well as travel to training locations in and outside the Northeast. The listed pay rate is $30.00 per hour and may be negotiable based on relevant industry experience. Company-provided items include travel accommodations, a laptop, cellphone, toolbox, uniform, and work-boot voucher.

Requirements

High school diploma or equivalent.
Ability to communicate in English.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
Working knowledge of computers and Windows operating system.
Ability to read and interpret mechanical and electrical drawings.
Strong electrical and mechanical experience.
Excellent customer relations and follow-through.
Ability to follow layout drawings and blueprints precisely.
Ability to travel regularly, including significant overnight travel during the first few years and travel anywhere in the United States at the beginning of the career with Amada.
Ability to lift up to 50 pounds unassisted.
Ability to climb, bend, and stoop.

Nice To Haves

Machining or mechanical trade degree.
Military experience.
Relevant industry experience, which may support negotiation of the hourly pay rate.

Responsibilities

Install, service, and support Amada punch presses and related equipment, including punch press and combination machines and automated material loading and unloading machines.
Provide operational, programming, software, application, networking, and laser automation training to customers.
Troubleshoot and repair mechanical, hydraulic, pneumatic, optical, electrical, control-system, and network issues.
Perform repairs, installations, and basic operation and maintenance of Amada press brakes and punch presses.
Follow equipment layout drawings and blueprints during installations.
Manage the equipment installation process at customer sites.
Use Amada applications software for line control and part programming.
Complete service reports daily and expense reports weekly.
Travel within assigned territories and to training locations as required.
Support customers throughout all aspects of their machine ownership.