Industrial Field Service Technician - Punch Press Division

AMADA AMERICA, INC.•Hempstead, NY

About The Position

The Industrial Field Service Technician supports customers with Amada punch presses in the Long Island, New York territory. The role also supports punch press and combination machines, including automated material loading and unloading machines. Work includes equipment installation, service, operational, networking, programming, software, application, and laser automation training. The technician manages equipment installations at customer sites and provides ongoing service and support throughout customers’ ownership of their machines. The position requires troubleshooting and repair across mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems. It also involves using application software for line control and part programming, training customers, completing daily service reports and weekly expense reports, and traveling within assigned territories and elsewhere as needed. Significant overnight travel is expected during the first few years, with travel anywhere in the United States at the beginning of the career with Amada.

Requirements

High school diploma or equivalent.
Strong electrical and mechanical experience.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings and follow equipment layout drawings and blueprints.
Ability to communicate in English.
Excellent customer relations and follow-through.
Ability to lift up to 50 pounds unassisted.
Willingness to travel regularly, including significant overnight travel during the first few years and travel anywhere in the United States at the beginning of the career with Amada.

Nice To Haves

Machining or mechanical trade degree.
Military experience.
Relevant industry experience.

Responsibilities

Install, service, repair, and maintain Amada press brakes and punch presses, as well as punch press and combination machines, including automated material loading and unloading machines.
Troubleshoot mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems.
Manage the equipment installation process at customer sites, using hand tools and following layout drawings and blueprints.
Provide operational, applications, software, part programming, networking, and laser automation training to customers.
Use Amada applications software for line control and part programming.
Complete service reports daily and expense reports weekly.
Provide customer service, follow-through, and support throughout customers’ ownership of equipment.
Travel regularly within assigned territories and elsewhere for machine training and customer needs.
Lift up to 50 pounds unassisted.