Industrial Field Service Technician - Turret Punch Press Division

AMADA AMERICA, INC.•Kansas City, MO

4d•Onsite

About The Position

The Industrial Field Service Technician supports customers with Amada Turret Punch Press equipment and other fabricating machinery, including punch presses, shears, and automated material loading and unloading machines. Work includes equipment installation and service, operational and applications training, networking, programming and software training, and bending automation training. The technician troubleshoots and repairs mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems; follows installation layouts and blueprints; and manages equipment installation at customer sites. The role also involves operating equipment and software, programming parts, training customers, maintaining service and expense reports, and traveling regularly within assigned territories, sometimes overnight. The position requires frequent use of hand tools and physical activity such as climbing, bending, and stooping, as well as lifting up to 50 pounds unassisted.

Requirements

High school diploma or equivalent.
Ability to communicate in English.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Ability to follow installation drawings and blueprints precisely.
Accountability and responsibility for customer service and support throughout machine ownership.
Ability to lift up to 50 pounds unassisted.

Nice To Haves

A four-year degree in Electronics, or a minimum two-year degree with related work experience.
Ability to communicate in Spanish (Mexican).

Responsibilities

Install and service turret punch presses and other fabricating machinery, including punch presses, shears, and automated material loading and unloading machines.
Provide operational, applications, software, programming, networking, and bending automation training to customers.
Troubleshoot and repair mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems.
Follow layout drawings and blueprints during equipment installation.
Manage the equipment installation process at customer sites.
Complete service reports daily and expense reports weekly.
Use Amada applications software for line control and part programming.
Maintain customer relations and follow through on service and support throughout the customer's ownership of the machine.
Travel regularly within assigned territories, including occasional overnight stays.