About The Position

The Industrial Field Service Technician supports customers with Amada Press Brakes and other fabricating equipment, including punch presses, shears, and automated material loading and unloading machines. Support includes equipment installation and service; operational, programming, software, application, and bending automation training; networking; and customer training. The territory encompasses Oshkosh, Wisconsin, and surrounding areas, with routine travel and occasional overnight stays. The technician troubleshoots mechanical, hydraulic, pneumatic, electrical, control, and network systems; follows equipment layout drawings and blueprints during installation; and manages the equipment installation process at customer sites. The role also requires completing daily service reports and weekly expense reports, maintaining strong customer relations and follow-through, and being accountable for customer support throughout machine ownership. Work involves using hand tools and physical activities such as climbing, bending, and stooping. The position pays $30.00 per hour and reports to the Regional Service Manager; it has no subordinate staff.

Requirements

  • High school diploma or equivalent.
  • Ability to troubleshoot and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
  • Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to read and interpret mechanical and electrical drawings.
  • Ability to communicate in English.
  • Excellent customer relations and follow-through.
  • Ability to lift up to 50 pounds unassisted daily.
  • Ability to perform work involving climbing, bending, and stooping.

Nice To Haves

  • Four-year degree in Electronics, or a minimum two-year degree with related work experience.
  • Ability to communicate in Spanish.

Responsibilities

  • Install and service Amada Press Brakes and other fabricating equipment, including punch presses, shears, and automated material loading and unloading machines.
  • Provide operational, programming, software, application, and bending automation training to customers.
  • Provide networking support and use Amada applications software for line control and part programming.
  • Troubleshoot mechanical, hydraulic, pneumatic, electrical, control, and network systems.
  • Follow layout drawings and blueprints during equipment installation.
  • Manage the equipment installation process at customer sites.
  • Complete service reports daily and expense reports weekly.
  • Maintain customer relations and follow through on customer support throughout machine ownership.
  • Travel routinely within the assigned territory, with occasional overnight stays.
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