Industrial Field Service Technician - Laser Division

Amada•Cherry Hill, NJ

About The Position

The Industrial Field Service Technician supports customers with Amada Lasers and, as needed, punch press and combination machines, including automated material loading and unloading equipment. The role covers equipment installation and service; operational, networking, programming, software, application, and laser automation training; and customer support throughout ownership of the machine. The technician manages equipment installation at customer sites and performs troubleshooting and repairs across mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems. The position requires routine travel within the assigned territory of Cherry Hill, New Jersey, and surrounding areas, with occasional overnight stays. Pay is $30.00 per hour and may be negotiable based on relevant industry experience.

Requirements

High school diploma or equivalent.
Ability to troubleshoot mechanical, hydraulic, pneumatic, electrical, control, and network systems.
Ability to follow equipment layout drawings and blueprints precisely.
Ability to communicate in English.
Excellent customer relations and follow-through skills.
Ability to perform installation work involving hand tools, climbing, bending, and stooping.
Ability to lift up to 50 pounds unassisted daily.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Accountability and responsibility for servicing and supporting customers throughout machine ownership.
Ability to travel routinely within the assigned territory and occasionally stay overnight.

Nice To Haves

Ability to communicate in Spanish.
A machining or mechanical trade degree.
Military experience.
Relevant industry experience, which may be considered in negotiating pay.

Responsibilities

Install and service Amada Lasers, punch presses, combination machines, and automated material loading and unloading equipment.
Manage the equipment installation process at customer sites.
Provide operational, networking, programming, software, application, and laser automation training to customers.
Troubleshoot and repair mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems.
Use Amada applications software for line control and part programming.
Complete service reports daily and expense reports weekly.
Maintain excellent customer relations and follow through on customer support.
Travel routinely within the assigned territory, with occasional overnight stays.