About The Position

The Industrial Field Service Technician supports customers with Amada press brakes and other general fabricating machines, including punch presses, shears, and automated material loading and unloading machines. The role covers installation, service, operational training, networking, programming, software, applications, and bending automation training. The assigned territory encompasses Nashville, Tennessee, and surrounding areas. The technician troubleshoots and repairs mechanical, hydraulic, pneumatic, optical, electrical, control, and network systems; follows layout drawings and blueprints during equipment installation; and manages the installation process at customer sites. The position also involves operating equipment, programming parts, providing customer training, completing daily service reports and weekly expense reports, and maintaining customer relations and follow-through. Routine travel within the territory is required, with occasional overnight stays. The position reports to the Regional Service Manager and has no subordinate staff.

Requirements

  • High school diploma or equivalent.
  • Ability to troubleshoot mechanical, hydraulic, pneumatic, electrical, control-system, and network issues.
  • Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
  • Ability to follow layout drawings and blueprints and read and interpret mechanical and electrical drawings.
  • Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to communicate in English.
  • Ability to lift up to 50 pounds unassisted daily.
  • Ability to climb, bend, and stoop while managing equipment installation at customer sites.
  • Willingness to travel regularly within assigned territories, with occasional overnight stays.
  • Accountability and responsibility in servicing and supporting customers throughout machine ownership.

Nice To Haves

  • A four-year degree in Electronics, or a minimum two-year degree with related work experience.
  • Ability to communicate in Spanish.

Responsibilities

  • Install and service Amada press brakes and other fabricating equipment, including punch presses, shears, and automated material loading and unloading machines.
  • Provide operational, networking, programming, software, applications, and bending automation training to customers.
  • Troubleshoot and repair mechanical, hydraulic, pneumatic, optical, electrical, control-system, and network issues.
  • Follow layout drawings and blueprints to install equipment.
  • Manage the complete equipment installation process at customer sites.
  • Operate equipment and perform applications work and part programming, including using Amada applications software for line control and part programming.
  • Complete service reports daily and expense reports weekly.
  • Provide customer support throughout all aspects of the customer's ownership of the machine, with excellent customer relations and follow-through.
  • Travel regularly within the assigned territory and occasionally stay overnight.
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