Industrial Battery Service Tech - Columbus, OH

East Penn Manufacturing Company • Columbus, OH

4d

About The Position

East Penn Mfg. is seeking an Industrial Service Technician for its Tri-City Industrial Power facility in Columbus, Ohio. This field technician role involves daily travel to customer locations across the Greater Columbus area and weekly travel to the local facility to restock parts and supplies for the service vehicle. A company service vehicle is assigned for work and customer visits. The ideal candidate is highly motivated, able to work independently, and focused on customer service.

The technician installs, maintains, and services industrial batteries, chargers, and battery charging equipment at customer facilities. The role involves evaluating equipment, responding to customer complaints and equipment outages, and making on-site repairs. The technician also creates and maintains customer fleet documentation, including equipment type, amp-hour information, repairs, recommendations, and billing. Some infrequent overnight travel may be required, and mandatory overtime may be required. The position reports to the Service Manager based in Miamisburg, Ohio.

The starting hourly wage is $26.50 or more, depending on industry experience. Pay is determined by role, level, location, and factors including job-related skills, experience, and relevant education and training.

Requirements

• Mechanical ability.
• Strong electrical background; AC/DC experience is preferred.
• Basic knowledge of 240V three-phase and 480V three-phase systems.
• Strong communication skills.
• Self-motivation and ability to work independently.
• Customer-focused mindset and good customer service skills.
• Valid driver's license and good driving record.
• The ideal candidate currently resides in the Greater Columbus, Ohio area.

Nice To Haves

• AC/DC electrical experience.

Responsibilities

• Install, maintain, and service industrial batteries, chargers, and battery charging equipment at customer facilities.
• Travel daily to customer locations within the Greater Columbus, Ohio service territory.
• Travel weekly to the local facility to restock parts and supplies for the service vehicle.
• Address customer complaints and equipment outages.
• Evaluate batteries and charging equipment.
• Perform on-site repairs of batteries and chargers.
• Create and maintain customer fleet documents covering equipment type, amp-hour information, repairs, recommendations, and billing.
• Maintain regular attendance.
• Work mandatory overtime when required.
• Perform other duties as requested by management.

Benefits

• Competitive compensation and an excellent starting wage.
• Company service vehicle.
• Laptop and cell phone.
• Paid on-the-job training.
• Group insurance including medical, dental, vision, and prescription coverage.
• 401(k) savings plan.
• Life insurance.
• 9 paid holidays and 10 days of paid time off.
• Employee assistance programs.
• Fitness discounts.
• Promotional opportunities.
• Annual bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed