Industrial Battery Service Tech - Murfreesboro, TN

East Penn Manufacturing Company • Murfreesboro, TN

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About The Position

East Penn Mfg. is hiring an Industrial Service Technician for its Waddell Power facility in Murfreesboro, Tennessee. This field technician role serves customers throughout the greater Nashville, Tennessee area, with daily travel to customer sites and weekly travel to the Murfreesboro facility to restock the service vehicle. A company service vehicle is provided for work assignments and customer visits. The role involves mechanically installing, maintaining, evaluating, and servicing industrial batteries, chargers, and battery-charging equipment at customer facilities, including making on-site repairs. The technician also responds to customer complaints and equipment outages and maintains records about customer fleets, repairs, recommendations, and billing. The position reports to the Service Manager based in Murfreesboro and may involve infrequent overnight travel. The starting hourly wage is $25.00 or more, depending on industry experience.

Requirements

• Mechanical ability.
• Strong electrical background; AC/DC experience is preferred, with basic knowledge of 240V and 480V three-phase systems.
• Strong communication skills.
• Self-motivation and ability to work independently.
• Customer-focused mindset and good customer service skills.
• Valid driver's license and good driving record.

Nice To Haves

• AC/DC electrical experience.
• Residence in the greater Murfreesboro, Tennessee area.

Responsibilities

• Install, maintain, evaluate, and service industrial batteries, chargers, and battery-charging equipment at customer facilities.
• Make on-site repairs to batteries and chargers.
• Respond to customer complaints and equipment that is down.
• Travel daily to customer locations in the greater Nashville, Tennessee service territory.
• Travel weekly to the Murfreesboro facility to restock parts and supplies for the service vehicle.
• Create and maintain customer fleet documentation covering equipment type, amp-hour capacity, repairs, recommendations, and billing.
• Maintain regular attendance.
• Work mandatory overtime.
• Perform other duties as requested by management.

Benefits

• Competitive compensation and an excellent starting wage.
• Company service vehicle.
• Laptop and cell phone.
• Paid on-the-job training.
• Group insurance including medical, dental, vision, and prescription coverage.
• 401(k) savings plan.
• Life insurance.
• Nine paid holidays and 10 days of paid time off.
• Employee assistance programs.
• Fitness discounts.
• Promotional opportunities.
• Annual bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed