Industrial Battery Service Tech - Murfreesboro, TN

East Penn Manufacturing - Deka Batteries•Murfreesboro, TN
•Onsite

About The Position

East Penn Mfg. is hiring an Industrial Service Technician for its Waddell Power facility in Murfreesboro, Tennessee. This field technician role involves daily travel to customer locations throughout the greater Nashville, Tennessee area and weekly travel to the Murfreesboro facility to restock parts and supplies for the service vehicle. A company service vehicle is provided for work assignments and customer visits. The ideal candidate is motivated, able to work independently, and customer focused. The starting hourly wage is $25.00 or more, depending on industry experience; individual pay also depends on work location and job-related skills, experience, education, and training. The technician installs, maintains, evaluates, and services industrial batteries, chargers, and charging equipment at customer facilities, and performs on-site repairs. The role includes addressing customer complaints and equipment outages, documenting customer fleets and service work, maintaining regular attendance, and working mandatory overtime. Infrequent overnight travel may be required. The position reports to the Service Manager based in Murfreesboro, Tennessee.

Requirements

  • Mechanical ability.
  • Strong electrical background; AC/DC experience is preferred, with basic knowledge of 240V three-phase and 480V three-phase systems.
  • Strong communication skills.
  • Self-motivation and ability to work independently.
  • Customer-focused mindset.
  • Valid driver's license and good driving record.

Nice To Haves

  • AC/DC electrical experience.
  • Residence in the greater Murfreesboro, Tennessee area.

Responsibilities

  • Mechanically install, maintain, and service industrial batteries, chargers, and battery charging equipment at customer facilities.
  • Address customer complaints and equipment that is down.
  • Travel daily to customer locations in the greater Nashville, Tennessee service territory.
  • Travel weekly to the Murfreesboro facility to restock parts and supplies for the service vehicle.
  • Evaluate batteries and charging equipment.
  • Perform on-site repairs of batteries and chargers.
  • Create and maintain documents about customer fleets, including equipment type, amp hour, repairs, recommendations, and billing.
  • Maintain regular attendance.
  • Work mandatory overtime.
  • Perform other duties as requested by management.

Benefits

  • Competitive compensation.
  • Company service vehicle.
  • Laptop and cell phone.
  • Paid on-the-job training.
  • Group insurance including medical, dental, vision, and prescription coverage.
  • 401(k) savings plan.
  • Life insurance.
  • Nine paid holidays and 10 days of paid time off.
  • Employee assistance programs.
  • Fitness discounts.
  • Promotional opportunities.
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