Income Maintenance Caseworker III

Moore CountyMoore County, NC
Onsite

About The Position

Performs difficult technical work determining eligibility of applicants to receive assistance through social service income maintenance programs through essential functions such as: receiving applications; training and advising caseworkers; ensuring compliance with laws, rules, regulations, and policies; maintaining records and files; preparing reports; does related work as required. Work is performed under the regular supervision of an Income Maintenance Supervisor II or Income Maintenance Administrator. Limited Supervision is exercised over caseworkers in unit.

Requirements

  • Thorough knowledge of the principles and practices of public social service organizations
  • Comprehensive knowledge of the rules and regulations governing income maintenance programs
  • Ability to solve problems within scope of responsibility
  • Ability to establish and maintain effective working relationships with clients, associates, social agencies, and the general public
  • Ability to perform casework function under and within structured time frame
  • High School Diploma or equivalent from an appropriately accredited institution
  • Two (2) years of experience as an Income Maintenance Caseworker
  • Valid North Carolina Driver’s License

Responsibilities

  • Receiving applications
  • Training and advising caseworkers
  • Ensuring compliance with laws, rules, regulations, and policies
  • Maintaining records and files
  • Preparing reports
  • Related work as required
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