Webber - Incident Response Technician - Infrastructure Management

Ferrovial•Chipley, FL

About The Position

The Incident Response Technician responds to incidents on provincial highways, including traffic accidents, spills, and emergencies that affect highway operations or the safety of the traveling public. The role also assists police and emergency response services at incidents and accidents. The technician serves as a liaison among emergency responders and communicates incident information and updates to the Traffic Monitoring Center and FDOT. Duties include incident reporting and records management, coordinating detours and traffic-related special events, investigating fatalities to determine whether highway facilities contributed to an accident, and assisting with third-party claims documentation. The role requires independent workload management, sound judgment, effective communication, hazard recognition, and a strong safety focus. The technician must comply with Webber Infra’s risk management, quality assurance, and health, safety, and environment systems and statutory obligations, and consistently contribute to a positive HSE culture. Work is routinely outdoors and may involve extreme heat or cold, and occasional wet or humid conditions, high precarious places, fumes, and airborne particles. Exposure to toxic or caustic chemicals and insects is frequent; exposure to reptiles or rodents is infrequent. Noise is usually moderate and may sometimes be higher.

Requirements

High school diploma.
Valid driver’s license and a good driving record, as the role requires driving a company vehicle.
Ability to manage workload independently, prioritize demands, and solve problems effectively.
Knowledge consistent with emergency response management principles.
Effective communication, assessment, follow-through, decision-making, and independent judgment skills.
Proficient computer skills.
Highly developed safety awareness and perceptive ability.
Ability to recognize hazards in routine and non-routine tasks and make adjustments to prevent loss, injury, or accidents.
Ability to communicate with coworkers and understand and follow verbal and written safety instructions.
Ability to think clearly and maintain awareness of immediate surroundings while using tools or equipment and while driving or operating equipment.
Ability to wear job-appropriate personal protective equipment.

Nice To Haves

At least two years of work experience in highway maintenance operations, traffic control, and incident or accident management (preferred).

Responsibilities

Serve as a primary liaison among police, fire services, and other emergency responders during incident management.
Communicate with the Traffic Monitoring Center and FDOT by two-way radio and telephone to provide incident information and updates.
Complete incident reports.
Coordinate detour routes when roads are closed.
Investigate fatalities to determine whether highway facilities contributed to the accident, including checking that signs were properly posted.
Track and maintain files on major incidents and accidents involving assets, personnel, and equipment within contract limitations.
Assist with third-party claims administration by gathering documentation, paperwork, and other relevant information.
Coordinate special events involving traffic control, detours, or closures.
Comply with federal and local legal requirements.
Contribute positively to a diverse, inclusive, and fair work environment free from discrimination and bullying.
Comply with Webber Infra’s Risk Management, Quality Assurance, and Health, Safety and Environment management systems, including statutory obligations.
Consistently deliver strong risk and HSEQ results and promote a zero-harm approach.
Model a positive HSE culture and encourage people managers and team leaders to do the same.
Perform other duties as assigned.