About The Position

The General Service Technician is responsible for maintaining, servicing, and repairing roads and other infrastructure assets according to contract standards and supervisor direction. Assets may include roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, and litter-removal areas. The role supports 24/7 infrastructure operations, including scheduled shifts, on-call assignments, and responses to roadway or traffic incidents within contractual timeframes. The technician sets up and removes traffic-control devices, performs basic landscape maintenance, transports crews and equipment, and completes roadway repairs and installations using a range of tools and equipment. Work may involve live traffic, outdoor weather, elevated locations, and confined spaces. The role requires safe work practices, effective communication, attention to detail, and professional interaction with the public.

Requirements

  • High school diploma or GED.
  • Two to three years of experience.
  • Strong verbal and written communication skills.
  • Valid driver's license and a good driving record to operate a company vehicle.
  • Ability to work first, second, and/or third shifts and flex work schedules to meet business needs.
  • Availability for holidays, nights, weekends, overtime, third shift, and assigned on-call duties.
  • Ability to respond within contractual guidelines and timeframes.
  • Ability to communicate and cooperate with coworkers and supervisors, verbally and in writing.
  • Ability to perform basic math, understand written, oral, or diagram instructions, and read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Attention to detail and ownership of responsibilities.
  • Basic knowledge of methods, materials, tools, and equipment used in concrete and asphalt repair, construction, and maintenance.
  • Ability to interact professionally with the public.
  • Basic knowledge of smartphones and tablets.
  • Ability to work at heights using bucket trucks, scaffolding, ladders, and aerial platform lifts, and to work in confined spaces.
  • Ability to stand, sit, walk on varied surfaces, use and handle objects with the hands, reach, climb, balance, stoop, kneel, crouch, crawl, and speak and hear clearly.
  • Ability to lift up to 50 pounds unassisted.
  • Ability to use labor-intensive and powered pneumatic, hydraulic, gas, and electric tools and equipment.
  • Required vision includes close and distance vision, color and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to work safely around live traffic and in outdoor conditions, including extreme heat, cold, wet, and humid weather.

Nice To Haves

  • CDL.
  • DOT/MTO certifications.
  • Electrical certification.
  • Welding certification.
  • Ability to pass and obtain Advanced MOT Certification.

Responsibilities

  • Maintain, service, and repair roads and other contracted infrastructure assets to applicable standards and supervisor direction.
  • Set up and remove Maintenance of Traffic control devices, including cones, message and arrow boards, and temporary signage.
  • Perform basic landscape maintenance, including mowing, line trimming, backpack spot spraying, and weed pulling when required.
  • Transport crews and equipment to work sites using trucks, specialized motor vehicles, and trailers.
  • Maintain and repair highway and other surfaces, including potholes, striping, reflectors, concrete, and asphalt.
  • Remove and install roadway delineators and Raised Pavement Markers (RPM).
  • Repair guardrails.
  • Use small, medium, and large tools and equipment to execute assigned work efficiently.
  • Work assigned shifts and support nights, weekends, holidays, overtime, third shift, and on-call duties as required.
  • Respond to work assignments within contractual guidelines and timeframes.
  • Follow company policies and procedures and comply with applicable federal, state, and local legal requirements.
  • Practice safe work methods, recognize hazards, and use appropriate personal protective equipment.
  • Contribute to a diverse, inclusive, and fair work environment.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package.
  • Initiatives designed to support physical and psychological health.
  • Career development processes and global and cross-business-unit mobility.
  • Productivity tools such as Microsoft Copilot.
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