Webber - Incident Response Technician - Infrastructure Management

Ferrovial • Ponce De Leon, FL

2d

About The Position

The Incident Response Technician responds to incidents on provincial highways, including traffic accidents, spills, emergencies, and other situations within the right of way that affect the highway or the safety of the traveling public. The role assists police and emergency response services and helps coordinate incident management, traffic control, detours, and special events.

The technician serves as a liaison among emergency responders, communicates incident information to the Traffic Monitoring Center and FDOT, completes reports, tracks major incidents, and supports third-party claims administration. The role also includes investigating fatalities to determine whether highway facilities contributed to the incident. The employee must follow safety, risk management, quality assurance, and HSE requirements, use appropriate PPE, and contribute to an inclusive workplace.

Requirements

• High school diploma.
• Valid driver’s license and a good driving record to drive a company vehicle.
• Ability to manage workload independently, prioritize demands, and solve problems effectively.
• Knowledge consistent with emergency response management principles.
• Effective communication, assessment, follow-through, decision-making, and independent-judgment skills.
• Proficient computer skills.
• Strong safety awareness and the ability to recognize hazards and adjust work practices to avoid loss, injury, or accidents.
• Ability to communicate with coworkers and understand and follow verbal and written safety instructions.
• Ability to maintain focus on personal safety and immediate surroundings while using tools and equipment, driving, or operating equipment.
• Ability to wear job-appropriate personal protective equipment.

Nice To Haves

• At least 2 years of work experience in highway maintenance operations, traffic control, and incident/accident management.

Responsibilities

• Serve as a primary liaison between police, fire services, and other emergency responders during incident management.
• Communicate with the Traffic Monitoring Center (TMC) and FDOT by two-way radio and telephone, providing incident information and updates.
• Complete incident reports.
• Coordinate detour routes when roads are closed.
• Conduct follow-up investigations on fatalities to determine whether facilities contributed to the accident, including checking that signs were properly posted.
• Track and maintain files on major incidents and accidents involving assets, personnel, and equipment within contract limitations.
• Assist with third-party claims administration by gathering documentation, paperwork, and other relevant information.
• Coordinate special events involving traffic control, detours, and/or closures.
• Comply with applicable federal and local legal requirements.
• Follow Webber Infra’s Risk Management, Quality Assurance, and Health, Safety and Environment management systems, including statutory obligations.
• Deliver strong risk and HSEQ results, pursue zero harm, and act as a role model for a positive HSE culture.
• Contribute to a diverse, inclusive, and fair work environment free from discrimination and bullying.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package.
• Initiatives designed to support physical and psychological health.
• Career development processes and opportunities for global and cross-business-unit mobility.
• Access to productivity tools such as Microsoft Copilot.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED