Incident Management Coordinator

Achieve Ny • Oneida, NY

4d

About The Position

The Incident Management Coordinator assists with incident investigations, quality improvement initiatives, regulatory compliance, and accreditation efforts to help ensure the health, safety, and well-being of the individuals ACHIEVE supports. The role involves investigating incidents, notable occurrences, and allegations of abuse; preparing reports and presenting findings; supporting staff with incident classification and reporting; monitoring incident data; and collaborating across departments on continuous quality improvement.

Requirements

• High School Diploma or GED.
• Five years of investigatory experience, or five or more years working in the DDSO/developmental disabilities field, or an equivalent combination of education and experience.

Nice To Haves

• Bachelor's degree in Human Services, Criminal Justice, Social Work, Healthcare Administration, or a related field.

Responsibilities

• Conduct investigations of incidents, notable occurrences, and allegations of abuse.
• Prepare thorough investigative reports and present findings to review committees.
• Support staff with incident classification, reporting requirements, and regulatory compliance.
• Monitor incident data for accuracy, integrity, and timely submission.
• Assist with quality improvement initiatives, corrective action plans, and accreditation activities.
• Help develop trend analyses, staff training, policies, and procedures.
• Collaborate across departments to promote continuous quality improvement and best practices.

Benefits

• Up to 33 days of paid time off in the first year.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED