Incident Management Coordinator

NYSARC INC•City of Oneida, NY
•Onsite

About The Position

The Incident Management Coordinator assists with incident investigations, quality improvement initiatives, regulatory compliance, and accreditation efforts. The role helps ensure the health, safety, and well-being of the individuals ACHIEVE supports. This is a full-time position in Oneida, NY, with a schedule of 8 a.m. to 4 p.m., Monday through Friday, for 37.5 hours per week. The wage is $21.00 per hour.

Requirements

  • High school diploma or GED.
  • Five years of investigatory experience, or at least five years working in the DDSO/developmental disabilities field, or an equivalent combination of education and experience.

Nice To Haves

  • Bachelor's degree in Human Services, Criminal Justice, Social Work, Healthcare Administration, or a related field.

Responsibilities

  • Conduct investigations of incidents, notable occurrences, and allegations of abuse.
  • Prepare investigative reports and present findings to review committees.
  • Support staff with incident classification, reporting requirements, and regulatory compliance.
  • Monitor incident data for accuracy, integrity, and timely submission.
  • Assist with quality improvement initiatives, corrective action plans, and accreditation activities.
  • Help develop trend analyses, staff training, policies, and procedures.
  • Collaborate across departments to promote continuous quality improvement and best practices.

Benefits

  • Up to 33 days of PTO in the first year.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Additional benefits are mentioned but not specified.
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