About The Position

EchoStar is hiring an Inbound Sales Specialist for its Inside Sales team at its Chandler, Arizona facility. The team handles 100% inbound calls, with no cold calling, outbounding, or cold-lead chasing. The role involves working in a high-energy, fast-paced call center and selling TV, internet, and wireless products to customers who contact the company. The position offers hourly base pay plus uncapped commissions. Estimated on-target earnings are $70,000 annually, and top earners may make $100,000 or more in total annual compensation; actual earnings vary with individual sales performance. Base pay progresses from $17.75 per hour at Level 1 to $19.25 at Level 2 and $20.25 at Level 3. High performers may advance up two title tiers within their first 12 months. EchoStar provides comprehensive paid training at the regular base pay rate. The role is on-site at 350 N McClintock Dr, Chandler, AZ 85266. Applicants must be available for shifts that may include evenings, weekends, and holidays. Employment is contingent on a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

  • High school diploma or GED equivalent.
  • Availability for a full-time schedule that may include evenings, weekends, or holidays.
  • Financial ambition and motivation to maximize uncapped commission opportunities.
  • Resilience, competitive drive, and the ability to bounce back after difficult calls or rejection.
  • Persuasive communication skills and the ability to identify customer needs and explain product value.
  • Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Nice To Haves

  • Prior call center or sales experience; it is not required.

Responsibilities

  • Handle 100% of inbound customer inquiries in a fast-paced call center environment.
  • Listen actively to identify customer needs and use top-down selling techniques to match customers with TV, internet, and wireless products.
  • Address customer objections with confidence and resilience, converting inquiries into sales.
  • Recover quickly from difficult calls or missed daily metrics and work toward meeting performance goals each shift.
  • Handle customer interactions with honesty, transparency, and professionalism.

Benefits

  • Comprehensive paid training at the regular base pay rate.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Employee Stock Purchasing Program (ESPP).
  • Tuition reimbursement.
  • Performance-based rewards, including luxury trips, electronics, and cash prizes.
  • Complimentary DISH TV service at home.
  • Discounts on Sling TV and Boost Mobile plans.
  • Accelerated career advancement opportunities, including potential advancement by two title tiers within the first 12 months.
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