Inbound Sales Development Representative
SamCart
·
Posted:
August 22, 2023
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Remote
About the position
SamCart is seeking a highly motivated Sales Development Representative (SDR) to join their Performance Marketing team. The SDR will be responsible for lead qualification and optimizing lead handoff between sales development and Account Executives. They will act as the first point of contact for inbound prospects and will be responsible for conducting discovery calls, answering technical questions, and creating personalized outreach plans. The ideal candidate should have a goal-oriented and self-motivated attitude, a passion for sales, and a desire to showcase how SamCart can add value to prospects' businesses. This is an entry-level position with 1-2 years of sales or customer service experience preferred.
Responsibilities
- Receive and manage inbound communication from the SamCart.com domain, including Contact Us Form Submissions, Gated Content, Demo Requests, Content Syndication leads, Hubspot Chat, and other inbound campaigns
- Conduct discovery calls and qualify leads for the Account Executive team
- Answer technical questions about SamCart's platform
- Create monthly messaging A/B plans to fine-tune inbound messaging and increase response rates, conversion rates, ARPA, and MRR
- Work within CRM and/or Hubspot to leverage lead scoring methodology for TPL re-engagement and outreach
- Take ownership of win-back opportunities with new feature launches and create personalized outreach plans for warm leads, canceled customers, and canceled trials
- Utilize CRM systems to accurately track and share progress and performance toward goals
- Continually create the best customer experience in the industry and prioritize customer service
- Entry-level position, 1-2 years experience in Sales or Customer Service Role a plus
- A "whatever it takes" attitude and passion for sales
- A collaborative and growth mindset
- Capable user of technology (Email marketing, CRM, business apps, etc.)
- SaaS knowledge or sales experience is a HUGE plus
Requirements
- Entry Level Position, 1-2 years experience in Sales OR Customer Service Role a plus
- A "whatever it takes," attitude and passion for sales
- A collaborative and growth mindset
- A capable user of technology (Email marketing, CRM, business apps, etc.)
- SaaS knowledge or sales experience is a HUGE plus
Benefits
- Unlimited PTO with a minimum of 14 days encouraged
- 401K
- 100% coverage of health insurance premiums for employee +1
- Supportive parental leave policies
- Career growth and development opportunities
- Monthly wellness credit
- Transparent communication and feedback
- Compassionate and positive work environment
- Ownership mentality
- Collaboration and resourcefulness
- Emphasis on individuality and work-life balance
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101-250
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SamCart
SamCart is an e-commerce platform designed for digital creators.
Company Overview
SamCart is an e-commerce platform designed for digital creators.
Benefits
Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.
- Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.
- Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
- We have unlimited PTO (unlimited paid holidays) with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
- Private health, dental, and vision Insurance premiums are covered by SamCart for you and your dependents.
- Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
- Self-Care is important, which is why we offer a monthly credit to spend on things like travel, massages, event tickets, subscription boxes, etc.
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