Associate Product Manager
SamCart
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Posted:
July 31, 2023
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Remote
About the position
The Associate Product Manager (Innovation) role at SamCart is a collaborative and strategic position within the Product Development team. The focus of this role is to help build products that support customers throughout their journey, with the goal of rapidly growing the customer base of creators and digital sellers. The Associate Product Manager will work closely with cross-functional teams and be responsible for conducting market research, communicating product updates, developing product usage insights, and collaborating on product launches. This role requires a track record of driving growth and engagement in a SaaS environment, as well as expertise in modern product discovery and delivery techniques.
Responsibilities
- Conduct market research and become an expert in the business through building relationships with senior executives and company leadership, interviewing customers, performing qualitative and quantitative research, and collecting and analyzing data
- Effectively communicate product updates, status, and decisions to internal stakeholders, executives, and other team members
- Develop deep product usage insights to steer the product roadmap and provide recommendations to the product marketing team on customer opportunities
- Work within the team to deliver products through detailed road maps, clear task management, and ongoing project management in collaboration with the engineering team
- Collaborate with the Product Marketing Manager to support product launches
- Conduct continuous experimentation to develop and validate new hypotheses and ensure a positive impact on product KPIs
- Write product feature briefs, user stories, and product requirements as needed, in partnership with market research, customer feedback, and internal collaboration
- Advance the Dropdeck platform to reliably support the vision and value proposition of Dropdeck
Requirements
- Track record of developing products that drive growth and engagement in a SaaS environment
- Ability to craft a compelling vision and gain support and alignment from cross-functional partners
- Strategic and critical thinker who keeps the big picture in mind and continues to ask 'why' and applies good judgment in complex situations
- Experience working and partnering with senior stakeholders
- Expertise in modern product discovery and delivery techniques
- Data-driven by default, with proficiency using analytics and A/B testing tools to influence decision-making
- Analytical skills, comfort working with and manipulating data, building hypotheses, and identifying high-leverage opportunities
- Experience conducting experiments, user interviews, usability studies, and applying similar techniques
- Be a driving force within the company, actively contributing to cross-team customer activation/retention/reactivation strategy formation and execution
- A flexible mindset that is open to change and new information
- Entrepreneurial spirit; a self-starter who thrives in a fast-paced environment, deals well with ambiguity, and focuses on driving impact
- At least 1 year of professional product management experience at modern technology or SaaS companies
Benefits
- Offsite Hub Week per quarter for collaboration and planning
- Diversity in hiring to bring unique perspectives
- Unlimited PTO with encouraged 14-day minimum
- 401K
- 100% covered health insurance premiums for employee +1
- Supportive parental leave policies
- Focus on career growth and development
- Monthly wellness credit
- Transparent communication and feedback
- Compassionate and positive work environment
- Ownership mentality
- Creative problem-solving and teamwork
- Emphasis on individuality and work-life balance