In-Suite Dining Server | Casual

AccorHotel•Wailea-Makena, HI
•Onsite

About The Position

The In-Suite Dining Server delivers food and beverage orders to resort guests while providing timely, personalized service that reflects the resort’s aloha spirit. The role involves preparing and replenishing service stations, collecting used dining equipment and linens, understanding menu items and preparation methods, and completing side work in response to shift demands. The server follows food-handling, health and safety, emergency, hotel, and departmental standards, and participates in departmental sales promotions. This is a casual, permanent position at Fairmont Kea Lani in Wailea, Maui. The hourly rate is $16. Employees must be available for varying schedules, including overnight shifts, weekends, and holidays. Applicants must be authorized to work in the United States; work visa sponsorship is not offered.

Requirements

  • At least 1 year of work experience in Food & Beverage.
  • Valid Driver’s License.
  • TB Clearance.
  • Maui County Liquor Card.
  • Food Safety Certification or ServSafe Certification.
  • Identification proving authorization to work in the United States; the position does not offer work visa sponsorship.
  • Availability to work varying schedules, including overnight shifts, weekends, and holidays.

Nice To Haves

  • Previous experience in a luxury hotel environment.

Responsibilities

  • Deliver In-Suite Dining orders promptly, following company standards and guests’ delivery preferences.
  • Check with the cashier about shift-specific duties before starting work.
  • Check and set up service stations with necessary equipment and supplies, replenishing them as needed.
  • Perform floor sweeps and collect used In-Suite Dining equipment, tableware, and linens.
  • Maintain full knowledge of menu items, garnishes, contents, and preparation methods.
  • Participate in monthly departmental sales promotions.
  • Follow State of Hawaii and EHC food-handling safety standards.
  • Organize time to complete side work according to shift demand.
  • Provide engaging, personalized, timely, and efficient service to guests while maintaining an aloha spirit.
  • Remain calm and courteous while focusing on guest needs.
  • Promote and enforce health and safety awareness and understand emergency procedures.
  • Follow hotel and departmental policies, procedures, and service standards.
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