In-Store Shopping Clerk

Sprouts Farmers Market•Fullerton, CA
•Onsite

About The Position

Sprouts Farmers Market is hiring an In-Store Shopping Clerk to provide positive customer experiences while fulfilling customers’ online orders. The clerk shops in-store using a mobile device equipped with the Instacart Shopper App, selecting fresh, high-quality products, communicating order changes, and processing transactions. The role may also include supporting other store areas through stocking, replenishing frozen food bins, and maintaining store cleanliness and presentation. The position requires friendly, outgoing customer service, effective communication, teamwork, and the ability to perform physical tasks throughout the workday. Sprouts describes its stores as neighborhood grocery stores with a fun, friendly, old-fashioned farmer’s market setting. The role offers a stated pay range of $17.15–$22.30 per hour, with pay determined by applicable experience and qualifications.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Demonstrate outgoing, friendly behavior and a positive attitude, with the ability to interact positively with customers.
  • Have good communication skills and the ability to take direction and participate in a team environment.
  • Be able to operate front-end equipment, including a register, calculator, and scanner.
  • Be able to stand, walk, and bend throughout the entire workday.
  • Be able to maneuver a utility cart holding 20 pounds, requiring a force of up to 35 pounds, for up to 2 hours and a distance of up to 20 feet.
  • Be able to walk up to 3 miles in an 8-hour shift.

Responsibilities

  • Shop in-store and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App.
  • Provide customer service focused on product quality and freshness, including substituting potential out-of-stock items.
  • Communicate necessary changes to an order.
  • Process order transactions using the in-store POS system.
  • Answer questions as an online ambassador for the store about order delivery, the Instacart platform, and the benefits of using the service.
  • May assist in other store areas by stocking shelves, filling frozen food bins, and helping maintain store cleanliness and presentation.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount on Sprouts purchases for the employee and one other household family member
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Bonus based on company and/or individual performance, subject to eligibility requirements
  • Medical, dental, and vision coverage, subject to eligibility requirements
  • Health Savings Account with company match, subject to eligibility requirements
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
  • Company-paid short-term disability coverage, subject to eligibility requirements
  • Paid parental leave for mothers and fathers, subject to eligibility requirements
  • Paid holidays, subject to eligibility requirements
  • Eligible employees can access earned wages through DailyPay at no extra cost
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