In-Store Shopper- Phoenix Talent Hub

Albertsons Companies•Sun City West, AZ
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and making selections that meet customers’ expectations. You also keep orders organized and ready for pickup or delivery by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment. The position requires customer service, accuracy, organization, comfort using handheld devices and digital order systems, and the ability to adapt to changing order volumes and priorities. The role involves continuous movement throughout store areas and lifting up to 50 pounds. Employees must follow company policies and applicable safety, sanitation, and dress standards. Availability to work early mornings, evenings, weekends, and holidays is required.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Ability to coordinate order needs with team members and department processes.
  • Adaptability to changing order volumes and priorities.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order selections are accurate.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders and timely handoffs with customers and team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Inclusive work culture built on belonging.
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