In-Store Shopper- Phoenix Talent Hub

Albertsons•Sun City West, AZ

About The Position

The In-Store Shopper, also called a Drive Up & Go Clerk, selects high-quality products for customers who shop online. The role involves moving throughout the store to pick items, check quality, and make selections that meet customer expectations. Shoppers keep orders organized and ready for pickup, carefully bag items, manage substitutions, and coordinate timely handoffs for delivery or pickup. The work is steady and fast-paced, with changing order volumes and priorities.

Requirements

  • Must be 18 years of age or older.
  • Strong attention to detail for product quality and order accuracy.
  • Ability to use handheld devices and follow digital order systems.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Team coordination and adaptability to changing order volume and priorities.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online orders.
  • Check product quality and ensure order accuracy.
  • Bag and organize orders for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders and timely handoffs with customers and team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
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