In-Store Shopper

Albertsons Companies•Pleasant Hill, CA

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You help ensure orders are accurate and groceries are fresh. You also keep orders organized and ready for pickup or delivery. Duties include carefully bagging items, managing substitutions, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders in a steady-paced environment, with movement throughout different store areas. This is an entry-level position with advancement opportunities. Starting rates are no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. The position requires availability for early mornings, evenings, weekends, and holidays.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by company leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits such as pension and/or 401(k) eligibility.
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