In-Store Customer Engagement Representative
About The Position
American Residential Services (ARS-Rescue Rooter), the nation’s largest provider of residential HVAC, plumbing, and electrical services, is hiring in-store representatives to promote HVAC services in national home improvement retail stores. The role introduces homeowners to HVAC tune-ups, system replacements, indoor air quality solutions, and other services, and supports brand awareness, customer education, lead generation, and appointment scheduling for in-home consultations or HVAC services. This is not a door-to-door or canvassing role. The position offers $20–$23 per hour plus uncapped commission, with stated average earning potential of $36 or more per hour with commission. Flexible part-time and full-time schedules are available in Glendale Heights, with weekday and weekend availability preferred. Employees receive weekly direct deposit, paid training, and a potential career path into HVAC Sales Advisor roles. Full-time employees are also eligible for benefits including insurance after 31 days, medical, dental, vision, HSA/FSA, 401(k) with company match, paid time off, holiday pay, and company-paid life insurance.
Requirements
- Outgoing personality and willingness to speak with shoppers.
- Ability to stand and walk during shifts.
- Weekend and some holiday availability.
- Reliable transportation.
- Clean, professional appearance while representing the ARS brand.
- Ability to attend weekly in-office meetings.
- Employment is contingent on a background check in accordance with applicable law.
Nice To Haves
- Retail, kiosk, or sales experience is preferred but not required.
- Weekday availability is preferred.
Responsibilities
- Represent ARS professionally and enthusiastically as a retail brand ambassador.
- Explain service options, system upgrades, and home comfort improvements to shoppers.
- Generate leads and schedule in-home consultations and HVAC tune-ups with service technicians and comfort advisors.
- Promote ARS heating and air conditioning services and support customer education and brand awareness.
Benefits
- Weekly pay via direct deposit.
- Uncapped commission paid on top of hourly rate.
- Paid training.
- Career path into HVAC Sales Advisor roles.
- Full-time employees: insurance available after 31 days.
- Full-time employees: low-cost medical coverage, as low as $5 per week.
- Full-time employees: dental and vision coverage, HSA/FSA.
- Full-time employees: 401(k) with company match.
- Full-time employees: paid time off and holiday pay.
- Full-time employees: company-paid life insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
