Customer Engagement Representative

Balfour Beatty Communities • Savannah, GA

8d

About The Position

The Customer Engagement Representative greets and welcomes residents, potential residents, guests, and vendors to the community management office. The role operates the office phone lines and provides general administrative support, helping keep the office welcoming and the community management center clean and presentable. The representative also assists with LifeWorks events as needed.

Requirements

• High school diploma or equivalent.
• At least one year of office administration experience.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to operate general office equipment.
• Excellent oral and written communication skills.
• Solid interpersonal skills.
• Solid customer service and engagement skills.
• Valid state-issued driver’s license and a safe driving record.

Responsibilities

• Operate the community management office’s phone lines and ensure timely responses to incoming calls.
• Greet and welcome guests to the center and notify the appropriate parties when they arrive.
• Provide general office administrative support, including mail services, assisting with leasing materials, and ordering and stocking office supplies.
• Help ensure the office is warm and inviting and maintain the cleanliness and appearance of the community management center.
• Attend and assist with LifeWorks events as needed.

Benefits

• Discretionary bonuses
• Medical and dental insurance beginning on the first of the month following employment
• Health, flexible spending, and dependent care accounts
• Company-paid life insurance
• 401(k) plan with employer matching
• Paid time off, including sick days, floating holidays, vacation, and personal days
• Two volunteer days per year
• Company-paid short- and long-term disability
• Parental leave

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED