In-Store Customer Engagement Representative
About The Position
ARS-Rescue Rooter is hiring in-store Sales Lead Generators to promote HVAC services, system tune-ups, system replacements, and indoor air quality solutions at national home improvement retail stores in Alamo Heights and Bitters, Texas. The role is suited to people who enjoy speaking with customers and offers hourly pay plus commission while introducing homeowners to professional HVAC services and consultations. The stated pay is $20–$22 per hour, with average earning potential of $25–$35 per hour including commission; commission is uncapped and paid in addition to the hourly rate. Hours vary, and part-time and full-time opportunities are available. The representative engages retail shoppers, promotes Will Fix It heating and air conditioning services, supports lead generation, brand awareness, and customer education, and schedules in-home consultations or HVAC services. The role is conducted inside retail stores; it is not door-to-door and does not involve canvassing. Benefits and support include weekly direct deposit, paid training, and a potential career path into HVAC Sales Advisor roles. Full-time employees are eligible for insurance after 31 days, low-cost medical coverage, dental and vision coverage, HSA/FSA, a 401(k) with company match, paid time off, holiday pay, and company-paid life insurance. Employment is contingent on a background check in accordance with applicable law.
Requirements
- Positive, energetic personality and strong people skills.
- Comfort approaching and speaking with customers in a retail environment.
- Ability to support product consultation and lead-generation efforts.
- Ability to stand and walk during shifts.
- Availability on weekends and some holidays.
- Reliable transportation.
- Clean, professional appearance while representing the ARS brand.
- Ability to attend weekly in-office meetings.
- Employment is contingent on passing a background check in accordance with applicable law.
Nice To Haves
- Retail, kiosk, door-to-door, or sales experience is preferred but not required.
Responsibilities
- Represent ARS as a retail brand ambassador with professionalism and enthusiasm.
- Explain service options, system upgrades, and comfort improvements to shoppers.
- Generate leads and schedule in-home consultations and tune-ups with service technicians and comfort advisors.
- Promote HVAC services, system tune-ups, system replacements, and indoor air quality solutions.
- Support brand awareness and customer education in retail stores.
Benefits
- Weekly pay via direct deposit
- Uncapped commission paid on top of hourly rate
- Paid training
- Career path into HVAC Sales Advisor roles
- Flexible part-time and full-time schedules
- Insurance available after 31 days for full-time employees
- Low-cost medical coverage (as low as $5 per week) for full-time employees
- Dental and vision coverage for full-time employees
- HSA/FSA for full-time employees
- 401(k) with company match for full-time employees
- Paid time off for full-time employees
- Holiday pay for full-time employees
- Company-paid life insurance for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
