In-Store Customer Engagement Representative

ARS-Rescue Rooter • Round Lake, IL

5d • $20 - $23 • Onsite

About The Position

ARS-Rescue Rooter is hiring In-Store Customer Engagement Representatives (also described as Sales Lead Generators) to work inside national home improvement retail stores. Representatives promote ARS heating and air conditioning services, including HVAC services, system tune-ups, replacements, and indoor air quality solutions. The role focuses on engaging retail shoppers, building brand awareness, educating customers, and scheduling in-home consultations or HVAC services. It is not door-to-door sales and does not involve canvassing.

The position offers $20–$23 per hour plus uncapped commission, with average earning potential of $36 or more per hour with commission. Flexible part-time and full-time opportunities are available. Full-time employees are eligible for insurance after 31 days and additional listed benefits.

Requirements

• Outgoing personality and willingness to speak with shoppers.
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance while representing the ARS brand.
• Ability to attend weekly in-office meetings.
• Employment is contingent on a background check in accordance with applicable law.

Nice To Haves

• Retail, kiosk, or sales experience is preferred but not required.

Responsibilities

• Represent ARS as a retail brand ambassador with professionalism and enthusiasm.
• Explain service options, system upgrades, and home comfort improvements to shoppers.
• Generate leads and schedule in-home consultations and tune-ups with service technicians and comfort advisors.
• Support lead generation, brand awareness, and customer education in retail stores.

Benefits

• Weekly pay via direct deposit.
• Uncapped commission in addition to the hourly rate.
• Paid training.
• Career path into HVAC Sales Advisor roles.
• Flexible part-time and full-time schedules.
• For full-time employees: insurance available after 31 days, low-cost medical coverage, dental and vision coverage, HSA/FSA, 401(k) with company match, paid time off, holiday pay, and company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed